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Since installing the latest version of messenger whenever i turn my pc on a message comes up on my computer saying the following. Photo gallery The feature that you are trying to use in on a network resource that is unavailabe. Another box comes up saying that an installation package for the product photogallery cannot be found. I can only get rid of the box by ending task in task manager. Untill i do that everything else on my pc runs really slowly. I think photo gallery may not have installed properly the first time so i've tried uninstalling & reinstalling windows & photogallery but no change.

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  • Michelle Latimer
    Michelle Latimer Aug 13, 2008

    Sorry i've just seen my last msg & bad typing. Thank you for the promp reply, Just to add i have tried completely uninstalling messenger & reintalling it the first time i did this i did so with out adding the photogallery programme (no change though) & the second time i did it i added the photogallery to see if this helped but it didn't. Even after i completely uninstalled messenger when i turned my pc on i still had the same problem. The annoying thing is I can't do anything on my pc untill the msg box has come up & i've ended task which takes about 5 or 10 min's every time i turn pc on.

  • Michelle Latimer
    Michelle Latimer Aug 13, 2008

    Messenger was working ok but I keep getting signed out all the time however i think this may be due to general connection problems as my internet has been playing up as well. I tried clicking start & run & typing msconfig into the little box & cliking on ok which takes me to system configuration utility but i'm not sure where to go from here. I can't see where the auto run tab is? Sorry to be a pain, any ideas?

  • Michelle Latimer
    Michelle Latimer Aug 13, 2008

    Ok i can see exactly what you're saying now. I've had a go so will restart & see what happens. I didn't see anything directly to do with photogallery though so it may not wrk, definately worth a try though :)

  • Michelle Latimer
    Michelle Latimer Aug 13, 2008

    Thank you. That seems to of done the trick. I can finally turn on my pc & start using straight away with out all the messsing about. Everything seems to be working fine. Thanks again :)



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  • 477 Answers

Try to uninstall the new messenger and then reinstall it. and if you don´t whant the photogallery installed you can uncheck it in the begining of the messenger installation. If you want it installed you can install it after the Messenger installation is done and working.

Posted on Aug 13, 2008

  • Filip Eastman Aug 13, 2008

    hi again you can try this.
    you can stop the msg to popup.

    click start -> run and write msconfig
    click on the autorun tab and unmark everything that is named msn or photogallery and so on. then the popup should stop. restart and try to run messenger after that. does the msn work properly then ?

  • Filip Eastman Aug 13, 2008

    I mixed the language is there any "startup" tab there ? when you click on that you will see a list with startup programs that starts when windows starts. unmark all that have something with msn/messenger or photogallery. then ok and restart and if you unmarked the right box the msg should go away. this does not solv the real problem but you dont need to wait on that popup to appear.youre not a pain im just here to help :)



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