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Connectivity and Compatibility: PC-less function - No Index Sheet - No Connectivity - Card Slot - No Connectivity - USB Cable - Yes Connectivity - Wireless - No Interfaces - USB 2.0 Hi-Speed OS Support - Windows 2000/XP/XP-x64 Edition/Vista Mac OS 10.3.9 or later with USB Network - No Adobe Postscript - No Memory Card Backup - No
Ink Cartridges: INKdividual - Yes Ink Cartridge Model - 85N Ink Series (Standard Capacity)
Media: Media Model - S041926E1; S041927E1; S041863; S041464E1; S041285; S042070; S041925; S041332; S041786, S041259
Paper Handling: Max. Paper Size - A4 BorderFree - Yes Max. Paper Capacity - 120 sheets Roll Paper - No Tractor Feed - No
Cartridge Model(s): 85N (Standard Capacity Black Ink) - Approx 540 pages (ISO/IEC 24711 and 24712 Test Suite) Page Yield (pages): 85N (Standard Capacity Colour Ink)* - Approx 860 pages (ISO/IEC 24711 and 24712 Test Suite)
Without knowing the Model of Printer and any specifics I will try to cover all the bases I can.
If your printer uses a Tri-Colour cartridge and Black Cartridge then it is most likely that either the Magenta in the Tri-Colour cartridge is either Empty or Blocked or the Black cartridge is Empty.
To test this you can take the Tri-Colour and Black Cartridge out of the printer and press the Printhead against a tissue. The Black should be a solid black line approximately a centimeter long by 3 Millimeters wide. The Colour should have three solid lines, one of each colour Cyan, Magenta and Yellow. If either of these is not clear then the cartridge that does not leave clear footprints will either be empty or blocked.
If your HP printer uses seperate ink tanks for each colour then the Printhead may be blocked or the Ink Tanks are empty.
If it is a Laser Printer then there are several possibilities open. The Toner Cartridges are Empty or the Toner Seals have not been removed. If they are still full and the seals are removed then the Imaging Mirrors may be damaged or the Imaging Drum(s) may be damaged.
AS far as I know you cannot put a black cartridge in the place of a colour cartridge it has to be a colour one. Check your printer properties to see if you can set your printer to work in black only, if you can then set it to black but leave the empty colour cartridge in place. This works for my 1800. Give it a try.
Try changing printing preferences/properties. Click on option for color, then click on box for "black ink only" or similar. Try now. If you still cannot print after changing preferences/properties, you will need to replace color ink cartridge due to manufacturer's built-in software that prevents printing when ink is low. Great for the ink companies!!!
Sorry Desperate. All inkjet printers, from all companies, are programed to only operate with ink in all containers to avoid other problems. Their is no workaround. Please rate me not harshly just because you don't like the answer. Rate based upon the truth of an answer.
Just changed black ink cartridge and now getting Error 5. WIll not print at all. I am quite sure the new cartridge is compatible, it a like for like replacement. Is there a way to reset or resolve this issue? thanks
Dear Black Rose
It is strongly recommended to change your colour cartridge.
Or it can be possible that you did not use your colour cartridge for a long time.
The nozzle of colour cartridge are blocked, if you did not use your colour cartridge for a long time.
Purchase a new cartridge if you can or go for a local refiller to refill (if possible) your colour cartridge.
its ok I solved it! I didn't realise that all the photo cartridge does is gloss over the colour picture produced by the colour cartridge. I simply had to replace the colour cartridge which had run out, so now its all working perfectly!!