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We have a nintendo wii, it is only 9 months old and suddenly it just wont turn on. We have checked the cables the plugs and the hand unit, we have also checked the batteries for the hand unit all ok. We can't even eject the CD Rom. Please help. (tonypoetz@hotmail.com)

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Unplug the power cord from the outlet and your wii and wait 5 to 10 minutes before you reconnect it...

Posted on Nov 29, 2009

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Unplug the power brick from the wall and the console.
Wait about ten minutes to half an hour.
Reconnect power brick to wall and console.
If nothing helps, you will need to setup a repair process through Nintendo Try calling Nintendo's support hotline, toll free:
1-800-255-3700

Or using their online support:
http://www.nintendo.com/consumer/

Online support may not have the answer to what you need, in which case it will lead you to a webform E-Mail service to get personal help. They will be able to tell how old your Wii is through the serial number, and then the repair it for free since it is less than 1 year old.

Posted on Aug 13, 2008

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1 Answer

Wii doesn't work after a month


It is best if you return it for a warranty repair or replacement in this case as any attempt to repair or open this unit will void your warranty.

It should be under a 1-3 year warranty for your type of product so you should be safe returning this item unless it was purchased second hand.

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Tip

Everything is plugged in but your Wii won't turn on


Okay so you have everything plugged in, but all of a sudden your Wii won't turn on, right? Maybe there was a power outage or your circuit breaker was flipped, or maybe nothing happened, but the fact remains that it won't work and you don't know why.

There is a decent chance that your Wii's power cable needs to be reset.

To reset the power cable you need to:
1) Unplug the power cable from the Wii and the wall.
2) Let it sit and rest for 10-15 minutes.
3) Plug everything back in.
4) Turn on your Wii.
It should work at this point if that is the problem.

It may sound silly but Nintendo built in the reset mechanism due to power cable failures and it often is the resolution to a Wii not turning on.

Good luck!

on Dec 22, 2009 | Nintendo Wii Console

1 Answer

My nintendo wii will not turn on.


it the light on top of the word power on the console is black then a cable is unpluged

Feb 13, 2010 | Nintendo Wii Console

2 Answers

Our Wii wont turn on at all. Tried new power cord, different outlet but nothing.Wont even eject game? Game bought new in sealed box and 6 months old


Did you remember to plug the Wii in at the wall? If not, you are mentally handicapped... TO BE CONTINUED...

Oct 17, 2009 | Nintendo Wii Console

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The wii wont turn on


Try plugging the Wii into a known working outlet.

If that doesn't fix the problem, then try another known working AC Adapter if you can.

If you do these two steps and the wii doesn't turn on then the main board is bad and if your Wii is under warranty then contact Nintendo to have it repaired otherwise replace the system.

Aug 16, 2009 | Nintendo Wii Console

2 Answers

Wii wont come on.


it might sound silly but is the power cable pushed all the way in? if so take your wii to game or similar and ask them to test with their cable on pretence of poss buying a new power lead if theirs works then new lead is what you need

May 19, 2009 | Nintendo Wii Console

1 Answer

No TV Connectivity


because it is time to get a new wii

Apr 24, 2009 | Nintendo Wii Console

1 Answer

My wii wont turn on i don't know what happen but i haven't played it in a month or two and now it wont turn on how do i fix this?


Hey, just fixed same prob. Unplug ac power at both ends for 2 MINUTES!!! Then replug... I got my red light back, and was then able to turn the Wii on.
... And PLEASE...REALLY...Matthew? W knew how to ask for help on a computer using internet, I bet he/she knows that the unit has to be plugged-in. Come on, now.

Apr 22, 2009 | Nintendo Wii Console

2 Answers

The Wii console is not powering up at all.


Hi there, this is a power board failure. It seems to be a manufacturing error considering the fact that, this Wii is only 2 months old. i would excercise the warranty if possible and return for exchange. this is a defective unit.

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