Question about Panasonic KX-FL511 Plain Paper Laser Fax

3 Answers

Failed paper pick up

Can't receive faxes or print copies. message says failed paper pickup.
tried cleaning the rollers with alcohol. restacked papers - no avail.
the fax has given great service for about a year. should i just dump it?

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  • Carlos Escoffery Aug 17, 2008

    cleaning roller with alcohol, re-inserting paper etc doesn't work. any other suggestion



  • Carlos Escoffery Sep 20, 2008

    Leroyal,



    you've broken my heart. Now since you're telling me to dump this fax, can you do me a huge favor?



    Please recommend to me a reasonably (not of them seem to be completely) reliable plain paper laser fax that I can buy as a replacement.



    Thanks

    Carlos

  • Carlos Escoffery Sep 20, 2008

    My Panasonic KX-FL511 High Speed laser fax and copier worked perfectly for a year and has now died. It still sends faxes OK, but no longer receives or copies.

    I have restacked the paper, cleaned the roller and all of that but to no avail. It has been recommended that I dump it!

    If you agree with this, then fine. But please then tell me what a reasonable replacement machine of similar specs would be.
    Thanks
    Carlos

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Have you recently bought paper for it... read your manual closely to see if it lists a maximum thickness of paper.

Robert

Posted on Sep 20, 2008

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If the rollers are clean and no jams the printer has a fault and to tell the truth its to much to trouble shoot and fix ( me i would dump it there so cheap now days) i dont think there is nothing else to do with them incept clean the rollers and reset the machine take out the power for 5 mins thats about it

Posted on Sep 20, 2008

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Yes, dump it.

Posted on Sep 20, 2008

  • Leroy Elliott
    Leroy Elliott Sep 20, 2008

    Sorry Carlos,



    Since fax machines are being killed by the Multifunction Products (MFP), if you only need a fax, Panasonic is usually the most reliable. I've been servicing them for 30 years, and can only recommend Panafax.



    HP would be a second choice, only because you can order parts from their website.



    Best of luck.



    Leroy

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