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I have a Kenwood compact Hi-Fi system, model R-K701. Lately the CD player has been malfunctioning. When I put a disk in to play, I get a message saying "CHECK CD". I check the CD and put it back in, same thing happens. I try another CD - same message. I have run the cleaning CD, turned the system on and off, reset the clock. I have tested all the CDs rejected by the Kenwood on my Yamaha system and there is nothing wrong with them. You are my last resort before taking it back to the dealer, which is such a hassle.

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Try a lens cleaner, if it has no effect you may have a faulty lens but try the cleaner first.

Posted on Aug 13, 2008

  • Ekse Aug 13, 2008

    something to this direction

    click here


  • Ekse Aug 13, 2008

    Canned air might also be effective just not too close to the lens, get the dirt and dust out incase that is the problem.

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I have just filled out a question form before Joining. So here again: It is a need to clean a hi-fi CD playing lens.


It is possible the laser or other part of the CD player is faulty.These can stop working for no apparent reason at any time...

I had a Sony system that also refused to read the cleaning disc. I had experienced laser failure twice before on other equipment and hoped it hadn't happened again as the cost would be disproportionate. This also couldn't be accessed for manual cleaning and so I used a compressed airline and blew through every orifice with the drawer open and drawer closed.
I was lucky and the CD player was again able to read a disc again though a few months later it stopped working again for good. The repair cost would have been half as much again as a new system but I had the remarkable stroke of luck to find someone had put an identical model out for the garbage and so I changed the internals and have continued to enjoy my CD for the last few years, though it is again becoming temperamental.

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1 Answer

I have a kenwood compact hi-fi system xd-751 the 3


I have a Kenwood hi-fi system XD Series. the three disc draw won't open or play discs. The table shudders when on...can anyone please find a repairer in the adelaide district.

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2 Answers

Loading Problem


No Disk issues on device players like DVDs are caused by the following problems

Dirty Play Heads (Optical lens)
Bad CDs or scratched CDs on the surface
Non Compatible CD formats such as DVDs that are designed for some geographical regions and play formats
Also low electrical current is a major problem too

Your issue could reside amongst any of these problems

Check your DVD compactible play formats if its compactible with the CD you want to play.

If its compactible, then I suggest you get a CD Cleaner to clean to clean to Lens.

Also check your current output and if low, get a voltage stabilizer

Check the surface of the CD if its scratched and get a replacement.

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sounds like the lens is dirty -try this out you kow them cans of stuff they use to clean keyboards with its like filtered air or something -try to blow out the guts of the cd changer with one of them cans and maybe it will help with functionality do the same with the cartridge emtied out and then run a cd lens cleaner disc and see if that does the trick-

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Ive got a kenwood hi-fi and had it for approximately 15yrs. Its a system where each part is seperate, just recently my cd's have started to jump, ive tried cleaning discs to clean the laser but they do no...


what did u mean by cd's jumping... is it physically jumping.. or is it skipping ...?
Mostly it wud be the wear and tear of the rubber inside.. rubber inside in the sense the motor's belt..

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1 Answer

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Hi lorita.
Try cleaning the lens by using a good lens cleaning cd or a clean dry cotton bud.
Please vote for me if this solve your problem
ramesh22

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1 Answer

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1 Answer

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From http://www.kenwood.nl/support/veelgestelde_vragen/ Changer Error Codes ? E-99: Changer malfunction, disc may be caught in machine or changer requires service. Get a nerd to open it up and clean out all the hand-salsa inside. It may be gumming up a microswitch. Luck

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