Question about SanDisk Sansa e250 MP3 Player

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Does not connects to pc

I connects the small port of usb cable to my pc and the big port to my sandisk sansa e260's usb connecter port after that connected message displays on sansa's screan but it does not shown in my pc, i have windowsxp proffesional. what to do?

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  • Anonymous Aug 15, 2008

    my sansa e 250 won't be recognized by my pc.The sansa screen says connected but pc doesn't show anything.Help!

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  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Sep 08, 2008

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2 Answers

How install a driver for Sansa e260


Download the software after you run the link below ....Put check next to converter/firmware update/Manual download...run the programs follow instructions.......(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) here is the link After installation connect your sansa......
Also make sure you are connected to a 2.0 usb the back of the computer is best (the motherboard).... USB mode located on the sansa if asked to change to MSC goto menu press enter scroll to settings press enter scroll to usb mode press enter scroll to msc press enter press menu.....Connect should auto start sansa software..... Sansa software/driver Updates firmware follow instructions Downloads manual Downloads converter

Feb 17, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 does not get recognized by coputer


Make sure USB mode is MSC....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated....
Download Update if you haven't yet(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
Then connect to your computer and see if it works
Hope it does..........Please rate

Apr 21, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa updater does not recongnize e260


Make sure USB mode is MTP....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated

Apr 11, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

E260 is not reginized by firmware updater


Make sure USB mode is MSC....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated....
Download Update if you haven't yet(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)

Apr 11, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My XP system does not recognize Sandisk Sansa e260


The XP did not recognize the device because I used a after- marked USB expander board that did not provide enough power to the device. Plugging to the Motherboard - attached USB port solved the problem.

Mar 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk e260 froze after power up.


sounds like a firmware program problem and will have to be replaced. You could download an updated firmware but you will have to get a pc connection. 
After your device is plugged in, are you able to go to  "my computer" and see a drive folder that has your device on it.

Mar 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My PC doesn't read my sansa e 260


i think it is that u need a program like samsung pc suit or somthing like that im not shure try it and it might work

Aug 18, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Charger


Your USB port must be repaired. In the meantime, hopefully, your computer has another USB port that you can use. Battery is a replaceable lithium ion rechargeable battery. There are battery chargers that you can connect to wall outlets - the type that plug into the computer would probably require that you plug it into the USB port, which you said is broken - so that's a no-go. There are multiple vendors for battery chargers - one possibility is http://www.greenbatteries.com/

-Tha Mp3 Doctor

Jun 02, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

PC cannot detect Sansa e260


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Apr 20, 2008 | SanDisk Sansa e260 MP3 Player

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