Question about Washing Machines
I got the ND warning light with a full load of clothes in the washer and now the door won't open. Help? How do you override the door lock?
Thank you SAMSUNG WF206ANS FRONT LOAD WASHING MACHINE
ND ERROR CODE IS SHOWING.
DOOR IS LOCKED AND WILL NOT OPEN.
DRAIN HOSE IS CLEAR CAN NOT FIND MANUAL OR THE MANUAL DRAIN AREA?
This has happened to me twice. Both times I found the drain pump seized up with
1st time) The right rim from a pair of reading glasses
2nd time) A plastic toothpick
Both times the object was in the discharge port of the pump. You can see this by lifting the check valve with the pump removed. Removing the pump is simple. Unplug the washer. You have to remove the drain line from where its attached to the rear of the machine (one screw) to remove the rear access panel which slides into upper and lower slots. You will see the pump with an inlet and discharge line attached. The lines have simple squeeze clamps. When you remove the lines, you will drain the wash basin so have towels and a squeegie handy. Remove both lines and wait until the basin drains. When it stops draining remove the pumps electrical connector by squeezing the release catch on it while pulling it. The connector can only go on one way. Remove the 3 hold-down bolts on the pump baseplate. Remove the pump and lift open the discharge check valve and you'll find something there I guarantee it. Remove with needle nose pliers and re-assemble in reverse order.
This is actually a good design because the computer protects the pump by sensing a higher than normal current draw when foreign debris gets jammed in it. It will trigger the ND (No Drain) code and sometimes lock the door. Always check this first before you call the expensive repair man. If its not a jammed pump it will most likely be the control panel/processor. Good luck and always clean out pockets before loading the washer to prevent this,
Posted on Feb 14, 2009
A common problem with front loader is that the handle mechanism can simply break, with your clothes still inside. To open the door on a Samsung you can use coathanger wire, create a hook with it, slide it in between handle and frame. Hook the metal lock mechanism - you should be able to see it - and pull it back. That will open the door. If you wanted to you could then remove the door from the washing machine, and take it in to a repair shop to get fixed - much cheaper than a callout.
Posted on May 01, 2010
I had the "nd" error code, and the door was locked. avidlay's solution helped a lot, but I'll share what I did differently. My washer is a Samsung WF316BAW/XAA, and I have it on a pedestal. I first disconnected power from the wall outlet. Then removed the rear panel, two screws. Unlike avidlay, I left the pump in place, and did not disconnect any of the interior electrical connections. Because my washer is up off the ground I was able to drain most of the water out by carefully feeding the discharge tube back thru the back panel and then out the rear access hole and into a bucket. (This would probably work fairly well with a shallow pan if your washer is on the floor.) One screw holds the discharge tube to the back of the washer. I used a small bucket, took 3 trips, replacing the tube in the wall drain when dumping the bucket. Then carefully placed paper towels and sponges under the pump discharge tube and slowly drained more water by just slightly loosening the tube, letting some water out, and then re-securing the tube to stop the flow, and squeezing the water out of the sponges and towels. This took quite a while, but I was patient and hardly any water went where I didn't want it. Eventually I was able to completely remove the discharge tube. I checked and the pump's discharge outlet was clear. I then repeated the paper towel and sponge drain procedure for the pump inlet tube. Finally removed the inlet tube and found the problem: a straightened out paper clip that had lodged in the pump. Pulled that out, put everything back together, and so far it looks like the washer works fine. Thanks again to avidlay.
Posted on Jun 01, 2009
Mine does this all the time. After waiting a couple of mins after cycle finishes (when it unlocks - mine beeps) give the door a hard push to free it - sometimes a very hard push is needed.
Failing that turn machine on - push door in again, set a drain cycle and try again when it finishes
Posted on Jan 31, 2009
THANK YOU avidlay: this worked and the amount of detail provided made it possible for anyone to do. I got lucky and never had to remove the pump, the blockage was in the inlet line. made my husband proud
Posted on Jan 18, 2010
I have samsung washing machine P1453, givs error dE mean door is open. I changed door lock. Still problem is there. Can any one help me.
Posted on Jun 27, 2013
Solution #1 is the answer. I've had something lodged in the pump both times i've been locked out of my samsung wf337aal front-loader. Twice in the last 60 days. It's a design flaw not to have a filter before the water reaches the pump. Later models have a filter and accessible cleanout,but this model doesn't. This model needs a recall because it doesn't work unless you run your clothes through a metal detector before you wash and even then, a stiff plastic piece could do the same thing. The fix is relatively easy, but be careful to keep the pump outlet o ring on right when you reattach the outlet hose. If the o ring gets twisted when you put on the hose, it will leak. Good luck!
Posted on Apr 11, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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