Question about Microsoft Xbox 360 Console

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Connection problems Im using a cable/DSL Modem for my xbox 360, and i can't"get online then i test the connection and it says network wired, IP address confirmed, DNS comfirmed also but MTU says failed. I dont know what to do and what those that mean anyway. Plz help me connect.

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MTU stands for "Maximum Transmission Connection". Some routers and/or network gateways are incompatible with Xbox LIVE, while others may be compatible but merely need to have a setting changed. If you compare your router to the list of routers at the following web address, you can confirm whether or not your hardware has been confirmed as compatible with Xbox LIVE by Microsoft:

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

Whether or not your hardware is listed as compatible, it would still be a good idea to check your instruction manual for the hardware you are using and see how (if possible) to change the MTU settings. Microsoft suggests that the MTU setting should be 1364. Using untested hardware or hardware not listed as compatible may still work, however, future updates to LIVE may suddenly make your hardware incompatible, as updates to LIVE and the Xbox console are made to work with the specifications of tested and listed compatible routers and gateways.

Posted on Aug 13, 2008

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I am not that much clear whether you can change your Ip adress, but any queries regarding Ip-detais can be solved here, http://www.ip-details.com/

Jun 07, 2010 | Video Game Consoles & Games

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When testing the connection for xbox live it can't find the IP address.


Hi,

Xbox 360 Connection Tests: IP Address
This test verifies that your Xbox 360™ console has a valid IP (Internet Protocol) address.
If your console does not pass this test:

Confirm that there are no other devices on your network with the same IP address.

If you are using a router or gateway, verify that it is configured to assign IP addresses to network devices (DHCP-enabled).

If you are connected to a router, make sure that your console'sEthernet cable is not connected to the router's LAN port rather thanits WAN port.

If you are connected directly to a modem and your ISP (Internetservice provider) requires PPPoE settings, verify that your PPPoE username and password are correct. If your ISP doesn't require PPPoEsettings, remove the PPPoE user name and password settings.

If you are connecting directly to a modem and have replaced a devicethat was connected to your modem with your Xbox 360 console or anotherdevice, turn the modem off and back on before connecting the newdevice.

If you are using a static IP address from your ISP, verify the address with a your provider.

If your console is connected to an ad-hoc network (in which devicesare connected directly to each other), it will probably not pass thistest. If your IP address is assigned automatically and your ad-hocnetwork does not include a DHCP server, this does not indicate aproblem. The test is properly reporting that a DHCP server could not becontacted. Xbox Customer Support does not support the use of ad-hocnetworking to connect to Xbox Live.

If you're using an ad-hocnetwork without a DHCP server and you can't connect to Xbox Live, checka different diagnostic test for the root of your problem.

This comes from http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/troubleshootliveconnection-testipaddress.htm

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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1 Answer

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When this sort of thing happens it is usually a DNS error. The easiest thing to do would be to cycle your network. You can do this by unplugging your dsl/cable modem for a minute and plugging it in again.

XB360 also has a network test option that will tell you where in the network the connection is failing in the case that it is not a DNS problem.

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Hope this help!
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You must assign a static IP address on the Xbox 360 that it is outside of the Zoom X6 router's DHCP pool. Also, the Xbox 360 must be in a DMZ. This will prevent the firewall of the router from blocking connections to the Xbox 360.
  1. Assign a Static IP address on the Xbox 360 console:
    • Power on your Xbox 360 and go to the System area.
    • Select Network Settings and then Edit Settings.
    • Select IP Settings. The Edit IP Settings screen opens.
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      • IP Address: 10.0.0.150 (or any 10.0.0.x IP address, where x is between 100 and 250)
      • Subnet Mask: 255.255.255.0
      • Gateway: 10.0.0.2
    • Select Done, to go back to the Edit Settings screen.
    • Select DNS Settings. The Edit DNS Settings screen opens.
    • Select Manual and then enter the following setting:
      • Primary DNS Server: 10.0.0.2
      • It is not necessary to enter a Secondary DNS Server.
    • Select Done.
    • Power down your Xbox 360.
  2. Access the Zoom Configuration Manager:
    • From a computer that is connected to the Zoom X6, open a web browser and type http://10.0.0.2 in the address line and then press Enter (or Return).
    • Enter the User Name and Password (in lowercvase letters):
      • User Name: admin
      • Pasword: zoomadsl (where "l" is a lowercase letter L)
  3. Create a Virtual Server rule to put the Xbox 360 on a DMZ:
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http://support.microsoft.com/kb/908874

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As a side note, on the xbox networking test page, the xbox live status message will allows show they are aware of a problem with xbox live login. This is a lie. For that reason I postponed trying to fix my router problem thinking it was an xbox issue, it is not. Once you finally connect to xbox live you will still notice this incorrect message remains. Microsoft developers ****...

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