Blue screen when I close the top of my laptop or shut it off
this error relates to video drivers. to fix this. restart your computer and as soon as you see dell keep tapping the F8 key in the top row to get advanced boot options. and then select "Enable VGA Mode" and press enter 2 times. then the computer should start and then do a system restore. to do system restore.
There are two ways to perform a System Restore in Microsoft Windows. The choice only depends on if the computer is currently able to boot into Windows or not. If the computer is able to get to the desktop (with the clickable start
in the lower left corner), then choose Method 1. If the system is unable to boot to the desktop or otherwise is unable to complete a system restoration using the selection above, then choose Method 2.
Method 1 Able to Access the Desktop.
1 start .
then click Help and Support
2 Under Pick a Task
, click Undo changes to your computer with System Restore
3 Select Restore my computer to an earlier time
, then click Next >
4 Under, 1. On this calendar, click a bold date, select a date before problems were observed with the computer.
Dates in bold indicate a restore point is available for that date.
5 Under, 2. On this list, click a restore point, click to choose a restore time from the list.
6 Click Next >
7 Verify that the desired restore point is listed, then click Next >
8 After the computer restarts, the Restoration Complete page of the System Restore window appears. Click OK
If the problem still occurs, try restoring the computer to an earlier restore point.
Method 2 Unable to Access the Desktop.
1 Turn off the computer.
2 Turn on the computer and press the F8 key every other second until the Windows Advanced Options window appears.
3 Press the <Down Arrow> key on the keyboard and select Safe Mode with Command Prompt.
4 Press the <Enter> key on the keyboard.
5 Log in as the administrator or as a user with administrator rights.
6 At the command prompt (blinking cursor), type:
and then press the <Enter> key.
If Windows XP has been reinstalled to a different location on this computer, change C:\Windows to the new path.
If this doesnot work...then we need to reset the computer back to factory settings.
Restoring the original factory image erases ALL existing data. This includes files, folders, programs, drivers, E-mails, photos. Before performing a PC Restore, back up all personal files. If you do not back up your personal files, the data will be lost.
1 Turn on the computer.
2 When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time.
NOTE: Some systems like Inspiron Mini 9 (910) do not support System Restore as they do not have <F11> nor any substitute.
3 In the Dell PC Restore by Symantec window, click Restore. Alternatively, press <Tab> to highlight Restore, and then press <Enter>.
4 When a warning message appears stating that all data will be lost, click Confirm, or press <Tab> to highlight Confirm and then press <Enter>.
The Progress window will appear. Once the restore process starts, Dell PC Restore by Symantec usually takes about 8 to 10 minutes to finish.
When the restore process is complete, the following message will appear:
The system recovery process was successful.
5 Click Finish or press <Tab> to highlight Finish and then press <Enter> to restart the computer.
The software is now installed as it was when the computer was first received.
Oct 13, 2009 |
Dell Inspiron 6400 Notebook