Question about Creative Labs Zen Touch MP3 Player

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My sandisk just shut down and does not want to turn back on i tried to charge it and it won't charge it is only 3 months old

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Are you sure its the mp3 it might be the usb cord

Posted on Aug 13, 2008

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1 Answer

Sandisk mp3 not resonding or holding charge


If the recharageable battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to an unacceptablecharge level then the battery needs to be replaced.

Jun 27, 2012 | MP3 & Digital Media Players

1 Answer

I believe the mp3 player's charge to last for 15 hours. It is only holding a charge for about 5 hours


Ifthe recharageable battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall. ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time. Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.

May 26, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

I Was Just Listening To My Mp3 Player, Then The Song Stopped, And Froze, So I Turned the Switch Off, And Now It Wont Turn On. I Tried The Reset Button But That Didn't Work Either. My Mp3 Is One Of Those...


Leave it on charge for at least four hours.
See if it works.
If it has charged from that port on your computer before the port should be ok.
You could try a different port if you have one.
If no luck, try a different charging cable or charger if you have one.

Charging is discussed on page 7 of the manual.

www.sandisk.com/Assets/File/pdf/retail/Sansa_e200_UserManual.pdf

If it is only a month old, it may be under warranty.
Ask where you got it from, or contact Sandisk.

The page for the Sansa is here www.sandisk.com/products/sansa-music-and-video-players

Feb 01, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

My sandisk sansa clip 1gb wont turn on


Make sure the player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.

Jan 29, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk Express will not turn on.


Ensure that the player has been charged.

Try to power reset the device by simultaneously pressing and holding the center and volume up button, while connecting it to the PC.

If power reset fails, charge the device for at least two and a half hours. The computer should not be in sleep or hibernation state while charging.

Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

Jan 14, 2010 | SanDisk Sansa MP3 Player

1 Answer

My sansa willo not charge. It keeps shutting down


try checking every five minutes and turn it on.

Sep 29, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My Sansa Express Music Player shows mulfactioned error


Insert A Micro SD Card And Start It Up
It Should Work
Shut It Down And Remove The Micro SD Card
It Should Startup Fine.

Sep 09, 2008 | SanDisk Sansa c150 MP3 Player

1 Answer

Sandisk sansa mp3 player


ok , what you do is you pry off the bottons on the front, then there should be a screw. unscrew it. then youll see the screen thing. there will be two metel circals, one of them is probably dusty, just wipe it off and put every thing back together, the buttons just snap back on.

Aug 31, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa c240 battery issue


Does it indicate that it is fully charged? If it does, I would return it or have it replaced. You have a 1 year warranty from SanDisk. SanDisk Technical Support 1-866-726-3475 If not, try using a different USB port on the computer, preferably one in the back. Best of Luck.

Sep 14, 2007 | MP3 & Digital Media Players

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