Question about HP PC Desktops
DVD-RW drives have 2 different designs, 1 used dual optics, 1 for CD one for DVD, the other uses optics that can refocus between the media types.
If you haven't done so already, flash the firmware of the drive to the latest available from HP.
Assuming that the drive worked with NERO previously, If that doesn't resolve, you will likely need to replace the drive.
If you have not used Nero with that drive for DVD media, you might try a different SW and see if Roxio/Sonic will see DVD media in the drive.
Posted on Aug 13, 2008
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