Printer only prints top line of document (hp photosmart 7150)
Hi. my friend just gave me his photosmart printer and i hooked it up to my laptop. Seems to work just fine, I printed a picture. When i tried to print a document, it only printed the top line, continued like it was printing the rest of the page, but it was blank when it came out. This happened on the test page and a regular document. What could be the problem??
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You have tried your best with possible troubleshooting to fix the issue. There are few possible workaround solution for this issue.
First, If the USB Cable is more than 3-5 ft long, it could be the reason. Also, if the USB Cable is worn out or is broken in-between.
2nd, The printer does not seems to accept command from PC ( win 7 ) using the HP Software. So Uninstall the Software. Restart the PC.
Do not install Printer Software. Connect the Printer USB to PC and Windows 7 will display new hardware detected message.
Continue with the New Hardware Found Wizard and install the drivers it will list by Default.
Try to print and it should work.
If this works, You will be able to print without any problems however if you want to scan a document, you need to use Applications like MS-Paint, Microsoft Word etc, or Use the Scanners and Camera option in Control panel.
You can then install the software disk of printer or the downloaded software from Hp website to install Printer software for SCanning.
If you do so, you will find 2 printer icons in Printers Folder. First one will be with WSD text ( this icon is created when you connect the printer using USB without installing the printer software ) and 2nd icon will be HP Photosmart C7200 All in One ( this will be the Software installed ) and this will be default icon with check mark.
Whenever you want to print from any application, You need to click on File - Print - choose the WSD icon to print.
In the properties of the printer on your computer, you probably have it set to 3 copies. Go to devices and printers and open up the printer properties. Probably under the "advanced tab" you will find a setting for number of copies. Let me know if you are having problems finding the printer properties.
Did you try adding the printer using Administrator privs? Just go to the Control Panel > Printers > Run As Administrator > Add Printer. This process gave me access to the network printer. Unfortunately, MS Word will not work at all if the network printer is setup as the default and not added by the administrator.