Question about LaCie Big Disk Extreme with Triple Interface - hard drive - 1 TB

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Trouble seeing my lacie drive possible mounting issue

Hello. I really need some help. My 2 big triple 1TB Lacie hard drive will not show up on my desktop. I have tried to repair it in disk utility but, the repair disk button is light gray so I cannot click on it. Also the mount button is light gray so I can't click on it either. 
What else can I do??? I have tried changing all the possible settings safe 100, big, fast,jbod. None of these work. I get the disk insertion error which says intialize, ignore or eject. I have about 500 gigs of footage on the drive so I cannot intialize it or I will loose everything. Please help!
Thank you,
Peggy razbe@mac.com

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Not sure if this is the exact same issue, but I couldn't get the drive to mount with different connections, etc. The problem turned out to be the power adapter. If you've got the same kind of adapter on another drive, switch it out and see if your drive shows up. Good luck.

Posted on Jan 22, 2009

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Trouble seeing my lacie drive possible mounting issue


Hello,

It sounds like the RAID controller in the LAcie drive may have failed. When this happens generally the data on the drive is left intact but you will require a new casing for the drives and the help of a data recovery pro to get the files off before you can re-initialize the set. Unfortunately all the good free/cheap utilities work only on single drives so you will need the help of a pro with high level software and additional equipment to retrieve the files.

If you are in North America I would recommend Armor-IT Data Recovery, they're listed in the FixYa service database for most US states. If you're outside North America, post your location and I will help you find an appropriate service.


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I had the same problem and surprisingly, after many attempts to get the drive to mount with different connections, etc., the problem turned out to be the power adapter. If you've got the same kind of adapter on another drive, switch it out and see if your drive shows up. Good luck.

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