I HAVE HAD MY FAX SCANNER FOR ABOUT 7 MONTHS R SO
AND SUDDENLY I AM UNABLE TO COMMUNICATE WITH THE COMPUTER VIA USB. I AM GETTING TWO DIFFERENT CODES THAT I HAVE NOT BEEN ABLE TO RESOLVE NOR HAS BROTHERS TECH SUPPORT.
CODES ARE RXO10 AND CCO31
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It may be looking for a USB connection for the scan function. Have you used the Control Center software to reconfigure the scanning settings? If so, perhaps trying a Menu->LAN->reset and then starting the setup from scratch would help. Or just plugging it in via USB to your PC or Mac.
First install everything, than go to my computer at the bottom u will have Scanners and Camera, click on Brother MFC-7420 USB Than if the window pop ups than click on Microsoft Scanner and Camera Wizard
Now u will have new Window "Scanner and Camera Wizard" click Next
On next page u will see Choose Scanning Preferences in there u will find "Paper Source"
click on the Scroll down option and pick "DOCUMENT FEEDER" and Click next
than hopefully u know wat to do pick the name fro scans that u going to make pick the folder to place it in and it will start scanning by it self and will send i to ur computer.
And put ur Scan paper with the side that u wanna scan FACE UP in the FAX tray which is on the Top or all in one Printer
This unit cannot be used as a printer unless you purchase a separate special interface
This is from the Brother manual for your product. This was written some time ago and I'm not sure that it is still available.
I did a search on Brother and found that they still offer it. Whether it still in stock or not I don't know. Their price is $99.00.
Add to this the price of the thermal ribbons and it does not make a very efficient printer.
You can purchase the optional Multi-Function Link® package (also called
?Missing Link?). Multi-Function Link® turns your fax machine into a
multi-function center, by enabling you to use your fax machine as a printer and a
scanner and to use it to fax messages from Windows® applications in your
computer. The Multi-Function Link® option is for Windows® 3.1x and Windows®
Multi-Function Link® is available at most Brother retailers. If you cannot find it,
you can order Multi-Function Link® directly from Brother. The item number is
Wish I had better new for you.