Question about Canon CanoScan LiDE 60

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Connection I had my computer worked on, apparently the connection between scanner and computer is gone. Need to download driver but get an error message when I try to do so.

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The trick to installing any USB device is to load the driver first then plug in the device.

The driver is located here:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=11446


Posted on Dec 12, 2008

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What does Communication Error mean?


I am guessing that you are using Windows 7. If so go to Control panel 'Hardware and Sound' Printers and select Remove a Printer. You may then unplug the printer usb connection and restart your computer. When the computer has restarted , you may go to the link below to download the most current drivers and install them .
Do not plug in the usb connection until you are told to do so. Also, the printer may select a default connection to LPT1 , which is a parallel port connection (apparently this printer likes to do so , and this will give you your "communication error" ). If it does, go to printers in control panel (see above) , right click on the icon for your printer , select "properties" , and left click on the " ports " tab. Make sure that the port selected is USB001 or similar and NOT LPT1.
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Message says generic error


Reinstalling the latest driver for your scanner should correct any software related issues.
You can find the drivers for your scanner here: Drivers V 4.2.2.2
1. Download the driver and save it to a folder on your desktop. You will then need to right-mouse click the file and EXTRACT the installation files. Do not run the installation with the scanner connected.
2. Turn off your computer and disconnect the scanner.
3. Restart your computer with the scanner disconnected and run the scanner installation program found in the folder, usually SETUP.EXE. Follow the prompts. Do not reconnect the scanner until prompted to or the installation ends.
Please be aware that the scanner installation file is 118MB and may take quite a while to download depending on your internet connection.
Happy Scanning, Myridom

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I'm using a Lexmark X4270 And I apparently downloaded a driver for a Lexmark X4200. As of now I can't print anything. Do I need to download a driver for the Lexmark X4270 for my printer to work?


Hi!
If you downloaded the driver for the x4200 series then that is alright. But to make sure redownload the driver and reinstall it. After that unplug the USB connector to your computer and then restart the computer. Wait until you have gone into windows and logged in before plugging back the usb connector. Wait for windows to acknowledge the connection by showing an installing device message or by a series of tones. Check on your printer devices if your printer is online. Try printing a test page. If you are still getting a problem make sure to jot down the error message you are getting and get back to us here at fixya.

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1 Answer

My HP Photo smart Premium All in one printer C309a won't scan directly from the printer itself. I upgraded from Vista 64 bit to Windows 7 64 bit and I tried downloading the drivers but it gives me an error...


If you have the Win7 full-feature driver installed, try installing the Software Patch. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&lc=en&dlc=en&cc=us&os=4063&product=3737195

If you managed to get the minimal driver set or the OS driver, uninstall that and disconnect the printer from the computer and install the full featured software
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4063&lc=en&dlc=en&cc=us&product=3737195

If you can't download the full file and get an installation error from an incomplete file due to connection errors, the link to the full software above also has a link to order a new CD with the drivers.

Sometimes the scan error (when the printer itself works) indicates that the HP monitor isn't running (due to incomplete install or turning off the program (not letting it run at boot, for example). The other cause is a poor connection since scanners need bi-directional communication with the computer. Try a new data cable, plugging into a different port. If you have a print server or USB hub, try a direct connection.

I hope this helps.

Cindy Wells

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When I try to open the Scanner software the following comes up... Error = 4 Could not confirm scanner connection.Please check scanner connection. When I try to open the easyscan Utility I get the following...


Minolta's crummy software is notorious for this. Most people can't get it to work even by removing and reinstalling the driver software. The best solution is to use a third-party driver software called VueScan. You can download a trial version for free to see if it works before you commit to buying it. If this doesn't solve it, you most likely have some sort of hardware problem.

http://www.hamrick.com

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If connected via USB, unplug cable and insert into another available port and error message should disappear.

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I'm assuming this scanner interface is a SCSI connection. First thing you may want to look at is the SCSI ID number switch at the very back end of the scanner. Before changing the SCSI ID switch make sure your scanner is powered down. Repeat steps above when trying different SCSI ID numbers to see which one works with your computer. If you have other SCSI devices connected make sure they are not sharing the same SCSI ID # which will cause a conflict.

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