Kenmore 24032\24036 Top Load Washer Logo
Posted on Aug 13, 2008
Answered by a Fixya Expert

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Kenmore 700 Series

The washer will continue to fill without hitting the desired level, continues draining. I've pulled the top towards me and dropped the washer down to release the stuck valve or drain but it keeps happening. Can this be a DYI or do I need to call a profesional?

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  • Master 5,911 Answers
  • Posted on Aug 13, 2008
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It sounds like you may have a problem called "siphoning". Please click on the following link for more details:

http://www.fixya.com/support/r587481-prevent_washer_siphoning

A tale tell sign of siphoning is the constant draining. Hopefully, this is a simple installation issue with the drain hose. Often, pulling the drain hose up from the standpipe will break any vacuum and stop the constant draining problem. I hope this helps you.

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If you have ever experienced the problem where you washer continually fills but never reaches the proper level (not an overflow). Or, the wash tub water level cannot be maintained, because the water level keeps dropping. You may be experiencing what is known as "siphoning". This occurs when there is no air gap for the drain line at the standpipe. The standpipe is the drain pipe at the wall where the washer drain line is placed. With no air gap, a vacuum is created, and water will begin to drain from the wash tub prematurely. To prevent this from occurring, follow this advice:
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* DO NOT seal the top of the standpipe. Many consumers seal the standpipe in the belief that this will prevent overflows, or get rid of drain odors. This often creates more problems than solutions.
* DO NOT place the drain hose too far down into the pipe. Water stays in the drain trap area of the standpipe. If the end of the drain hose rests in this area, no air gap is created, and this can also cause siphoning. 4 to 6 inches is sufficient.
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Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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