Question about Canon PowerShot S500 IXUS 500 Digital Camera

2 Answers

Purple tinted on preview window?

When I now look at my preview screen on my camera, at least the top fifth of the screen is tinted purple, and when I push down the shutter button, 4/5ths of the window becomes tinted purple. When I look at the photos on the camera, it appears there is some purple tint on the very top edge, but otherwise doesn't seem noticable.

Does anyone know what may be wrong with my camera?

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  • 6 more comments 
  • Anonymous Aug 21, 2008

    Having a similar problem, reddish tint bar in the top of the frame. 

  • pbr2 Aug 21, 2008

    I have the same problems for one month now ....

  • hgs0 Sep 14, 2008

    Thin purple fringe on top of frame.

  • Anonymous Oct 02, 2008

    Exact same problem started a few months ago with mine.  Help!

  • Anonymous Oct 07, 2008

    Yes I have the same problem and the lcd viewer looks unclean when I want to get a shot, with the black shade line in the middle

  • mickeo Jan 03, 2009

    Same problem for me, started this autumn.

  • 17tony Feb 09, 2009

    I have a pink tint on the preview screen
    What is Canon UK's email address?

  • Anonymous Mar 06, 2009

    Thin purple tint 2mm wide on left side of preview

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Canon fixed it without charge (outside the warranty). It's a well-known CCD malfunction that occurs mostly if the camera is used in hot or humid climate. Canon tech support was very helpful (by email) and even paid postage both ways.

Posted on Oct 03, 2008

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May be diaphragm malfunction

optical unit

canon recommand optical unit change but that way need too much money.

fix it!! your self!!







Posted on Oct 03, 2008

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Tip

Solution to the HP Purple Web Cam Issue



This document is located on HP's web site concerning purple tint on certain web-cams.

This document pertains to certain HP Notebook PCs with Windows 7.
When using an HP ENVY 15 notebook PC webcam in low light conditions, images on the webcam may have a purple tint.The ENVY 15 Series webcams include night vision technology that is designed to operate in normal lighting conditions and optimized to operate in low and zero light conditions.The webcam night vision feature includes two Infrared (IR) lights located on each side of the webcam and behind the display panel bezel.
Low to zero light conditions will cause the webcam IR lights to activate. The IR lights provide illumination for low and zero light conditions and help prevent fuzzy images that are typically associated with operating standard webcams in low and zero light conditions.
Turn off the webcam IR lights. While some degree of purple tint may be present under low light conditions, turning off the webcam IR lights will reduce and in certain cases eliminate the purple tint.
  1. Select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam .
  2. In HP MediaSmart Webcam, select Settings > Display > Advanced Settings , and then click the Camera Control tab.
  3. Select the Low Light Compensation check box, and then click Apply .
  4. Click OK .
NOTE:Disabling the webcam IR lights will cause display images to appear darker in low and zero light conditions.

The webcam IR lights are also available on other webcam programs.
Refer to the software Help for additional information.
This document will be updated if additional information becomes available.

on Jul 28, 2010 | Computers & Internet

1 Answer

Just recently my camera screen is a purpule colour


This sounds like it might be a defective CCD imager. If your camera is a Canon, Canon might fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please see this link for more info.
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

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There is recall on this model for this problem, Go to Canon USA web site, Look up Service advisory, CCD malfunction N/C to repair.

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Hi..there,
Don't bother...you've got a busted panel. If it still under warranty send it back for replacement of panel. If not, then just buy a new one... it's will saved you $$$...

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Kodak m753


to remove the purple tint on your LCD screen, all you need to do is:

1. Turn the camera off.
2. Take out the batteries and wait about 10 seconds.
3. Replace the batteries with new or freshly charged batteries.
4. Remove the memory card from the camera.
5. Turn the camera back on.

If the issue is not resolved, send cam for repair. Kodak cameras have 1 year warranty

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I got this camera or christmas .Worked good for awhile. Screen went purple and now its not working.

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Have you tried viewing the photos on a computer or printing them? There should also be parts of the menu/setting displays that would be white. The text on the image info should be in white.
If you are getting white, it would suggest your whitebalance isn't set correctly. If everything has a purple tint to it, check your LCD display settings, otherwise it may be the screen is failing.

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