Question about Skull Candy LINK Earbuds Consumer Headphones

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Skullcandy earbuds one earbud not working

I have a black/grey pair of skullcandy earbuds bought at Best Buy less than a year ago. One of the earbuds doesn't work anymore. Can I ship these back for repair? What is my warranty on these? Thanks for your help with this matter.

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  • Anonymous Oct 12, 2008

    I bought my earbuds from my coke rewards and about 6 months or so after I had them my right one has a bad connection and u have to bend the wire for it to work.


  • Anonymous Oct 15, 2008

    I have the same problem, anyone know how to fix it?

  • Anonymous Oct 28, 2008

    my left headphone blewout or the wire got bent to much and at first i could bend it to make it work then it just got more disconected and it wont work at all!!!!!

  • EWankowicz10 Oct 31, 2008

    Yeah same here mine worked for a few months, but then one of them stopped working.

  • markena7 Dec 05, 2008

    how do you open the earbud to get to the wire

  • Anonymous Dec 18, 2008

    I too have this issue. What else is weird is that the sound has switched to mono, it's all being routed to the right earbud. :\

  • Anonymous Mar 25, 2009

    One of my earphones wont play and sound through it, i'd only had them maybe a month, hadn't cracked them or dropped them or anything and one day the left earphone broke. You can't hear anything through it.



  • jack the cow Apr 23, 2009

    i have yellow black green red skull candy ear phones the right ear dosnt play :( ... i tried evrything put it in water hammering it and shuved paper clip up it still did not work wich is no suprise but if u have a sollution tell me ☻☻

  • Anonymous May 13, 2009

    my right earbud stopped working and i (accidentally) opened the actual earpiece.the gold wire got disconnected after i opened them.

  • Anonymous May 15, 2009

    This is my 3rd pair of skull candy headphones in like 4 months. The right earbud keeps going out on all 3 pairs... Is there something I can do to fix this or can I ship them back to Skull Candy for new ones?

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It is likely that your right stereo channel has either been severed somehow or there is a severe short in one of the cables. What you can try to do to test this theory is first turn on your music. Then wiggle the cable at the very base of the right earbud. If nothing happens wiggle the cord right where it connects to the stereo jack. If still nothing happens run your fingers along the right earbud audio cable bending and twisting it. If at any point you hear music again then you likely have a short. If it is near the earbud then it is going to be difficult to fix since these earbudfs have a large gauard. If the short is at the stereo jack then the fix is simple. A standard 1/8" stereo jack can be purchased from any electronics or audio store. You can then fairly easily seperate teh old stereo jack and solder this new one in place. Search the internet for tutorials on how to do this if need be. Even if you do not get any kind of sound when wiggling it at the base of the jack this is the most likely culprit since this is where most of the stress on the headphones occur. Be wary though, if you do attempt a stereo jack repair you will void whatever kind of warranty your earbuds may have so check before you try. But, in teh end you may end up saving a 60-100 dollar set of earbuds for 5-8 dollars. Hope this helped.

Posted on Sep 19, 2009

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I know that Skullcandy has a lifetime warranty on stuff like this... I know a couple people who had theirs replaced no trouble at all. After looking on their site, the link to the warranty info is www.skullcandy.com/warranty. Hope this helps!

Posted on Aug 10, 2009

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With skullcandy they have limited lifetime warranty. which means that if the wiring goes out the will replace it. if you step on them you get 50% off. all you have to do is go to there site and fill out the warranty form. once you do that they send you a email with a warranty number and you send them back and you either get a new pair or a 50% off code! http://www.skullcandy.com/warranty-information.html check it out.

Posted on Aug 10, 2009

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Same thing with mine just over a month old. My problem is at the jack and by wiggling I can get the music to play. Question: How do I take the jack apart?

Posted on Feb 07, 2010

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Check the wires where they connect to the plug at the bottom... thats usually where they disconnect. if you know how to solder, i'd just solder the wires back on. If not, ask a friend that does. I'm working on a pair right now, its not too bad.

Posted on Nov 12, 2008

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If it was the stereo jack, then would any audio come out? beacuse my left ear bud plays, but the right one doesnt. I tried unplugging then replugging it, and at first it worked. but now it doesnt

Posted on Mar 06, 2010

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I dont have skull candy earbuds, but i had the same problem with my left earbud and i was looking for a solution on the internet and the solution i found tht worked was to **** on the earbud with the problem. Its gross but if its not working from a blockage of some sort such as earwax, it should work. works best if u can remove the squishy thing on the earbud, but i dont know if you can do that on skull candy buds.

Posted on Oct 24, 2010

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My left side stopped working on my over the ear skull-candies, they only work when i push the jack in really tight. can i get new ones? they arent blown out!

Posted on Apr 09, 2011

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My earbuds stop working after I plug them in my ipod but any thing else the will work fine until I put them in my iPod they work fine if you hold it the right way and the buttons and mic works fine when every but the audio is gone from the earbud

Posted on Oct 15, 2011

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I rubbed my skullcandy with some baby oil. prayed to allah three times, and boom. out pops a genie, when i asked if the headphones could be fixed. he said stopped screwing with skullcandy and upgrade to beats by dr.dre. this solution works period.

Posted on Feb 23, 2013

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I have to constantly press the mic 3 part to get stereo, otherwise all I get is the weaker part of the stero audio, voices/vocals are missing.

Posted on Feb 14, 2013

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I have the same problem, i just bought them like 30 mins ago, and only the right earbud works. im sooooo mad, and its happened with my ipod touch only, the ones that came with itt didnt work, went out gott another pair, only the right one works, then went to target tonite, and got skull candy ones, same fking thinggg!!! idk whattt tooo dooo

Posted on May 08, 2010

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Firstly, it looks like the plug showing in your video has 3 black bands on it. Is that correct? If so, that usually indicates that it would be a headset that also includes a microphone like the kind of device to use on a cell phone that has that kind of female plug on it. I would try to determine where the problem originates, the computer or the earbuds. You could do this by plugging in a pair of known working headphones in to the computer and see if they work ok. I took a pair of earbuds of my own that have the 3 black lines on the plug (and they do in fact have a microphone too) and plugged it in to my laptop and they work fine. The fact of the 3 black lines does not seem to have any effect on whether or not sound comes out of both buds. so, I would take the "broken" earbuds and try them on an mp3 player, someone else's computer or anything else like that that plays stereo music. If you only get sound from one speaker while they're plugged in to a different device then you can safely assume that the earbuds are broken. Most likely a bad wire in my opinion. It's probably time to head to the store at that point and pick up a new pair of earbuds. Thankfully, they're not very expensive these days. I hope that helps. any more questions? you can email me: davidsfreud@gmail.com

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2 Answers

I can not hear anything out of my right ear bud


Hi there thobe47!
Please test the pair with a different audio device and see if the problem goes away first!

Firstly, make sure you are pressing the plug all the way into your audio device jack. Most are designed with two tiers, so only one ear will sound if only one tier of the electrical connection is fully established. Once you've tried that, continue!

Most earbuds are created with very small working parts with equally small electrical connections. If you have lost sound in one side, the most likely cause is a loose connection somewhere.
If it still doesn't work, your options are sort of limited. I would recommend first gently "jimmying" the wire leading to the bad earbud around while it is in your ear and music is playing. If you manage to get the sound to be restored, wrap sticky tape tightly around the wire and the tapered part of the bottom of the earbud in an attempt to maintain the new connection. It is not a permanent fix but might buy you a bit of time with the pair.
If you can't get it to work in that way, your remaining options are pretty much to either open the earbud and attempt to reestablish the connection (difficult, small parts, and could damage the earbuds if you don't know what you are doing), or to buy a new pair. You can get some pretty nice earbuds for under $5 at most megastores, and anybody who could fix them and would charge you will charge you much more.

If you must try to open the earbud (I don't recommend it!), I have a generic set of steps here. I take no responsibility for damage of your earbuds or devices that may follow!
Gently peel back the gelly cover of the earbud, starting under the top seam and pulling it off.
Unscrew or "pop off" the portion of the earbud that has the small grating. There may be an inner retaining system involving more plastic rings. Just keep these safe and remember the order in which you took them apart.
You will now probably be seeing the speaker of the earbud, looking like what you might see on an uncovered subwoofer speaker (just much smaller!)
Being careful to not touch the flat portion of this disk and avoiding anything magnetic (including your laptop / desktop), see if you can pinch it by the sides and gently pull it out of the casing -- probably less than a quarter centimeter. If you can, look for any severed connections between the solder points on the bottom of the speaker and the wires coming from the bottom of the bud. Soldering these would be extremely difficult, but you can attempt to fix them with small pieces of tape.
Nestle the speaker back into the housing, replace any retaining disks in the correct order, screw/pop the outer clip back on, and slide the gelly back into place.


Hope this helps!

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Unfortunately the ear buds are not made to be repaired, your best option is take them back for replacement "hopefully they are under warranty"

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could be caused by the way you wrap them up the cords should never be wound tightly it causes a short and it just so happens that earphones are made of light weight wiring to make them seem to disapear when wearing them so what to do is instead of winding them when your done simply fold them loosely so to speak

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DON'T BUY ANOTHER PAIR!!!! This is a very common problem with these earbuds.

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get on there site and warranty them. they will replace them for you. www.skullcandy.com/warranty

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