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Canon Pixma i3000 CD-R tray issue

Canon Pixma i3000 won't recognise CD-R tray. Error message 1851 says Check tray removed, close Inner Cover and press Resume. File will print if switched back to paper.zthe printer is connected to a G5 iMAc, System 10.4.11. Latest driver has been installed with no improvement.

Has worked connected to a PC, but not for my Mac!

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  • rayzie Aug 13, 2008

    So it's down to Canon then? I guess I get my wife to try and print the files from her PC or wait on Canon. Surely they could get off their proverbial and solve the problem.

  • marty_08 Dec 13, 2008

    I have the very same problem, can't get  pixima MP960 to recognise CD-R tray, give error 1851....

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  • Master
  • 1,689 Answers

That is the problem rayzie, i was about to post this to your other thread but it will do here too. if the issue happens on a PC, the solution is just a simple uninstall and reinstall, but if it is Mac, we are actually having the same issue with iP4500 and Canon have not reported any solution to this. my apologies.

Posted on Aug 13, 2008

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voodoomox
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SOURCE: Canon Pixma i3000 won't recognise

has this happened on another computer or have you used the CD printer before in your same iMac?

Posted on Aug 13, 2008

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Green light flashes 7 times


LED Blinking in Orange/Green:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error

Aug 31, 2014 | Canon PIXMA iP2000

6 Answers

Problem with my Canon Pixma MP500


Try a hard reset first: Unplug the printer from power source and PC, wait about 5 minutes and replug. Should the issue recur, then the cover sensor is probably faulty. That is the reason you are getting this error repeatedly. The only solution is to send the printer in for servicing and get the sensor repaired/replaced.

In any case, here are the steps to close the inner cover:

1. Press the Open Button (1) to open the Paper Output Tray (2).
29fe701.gif
2. Raise the Scanning Unit until it stops.
054151a.gif

3. Close the Inner Cover
affc9ed.gif

4. Now close the Scanning Unit.
d15f9de.gif

You can also try reinstalling the printer software along with any patches, updates, etc from the Canon website. Make sure you uninstall the existing software first though..

If neither works, then its time to take the printer in for servicing. You could try to contact them by phone first:
  • Toll-free live technical support** Monday through Friday 10:00 AM ET to 10:00 PM ET (excluding holidays) at 1-800-828-4040
  • The location of the ASF nearest you for carry-in service at 1-800-828-4040
  • Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752
  • Technical Support for Customers in Canada at 1-800-OK-CANON
Hope that helps!


Jul 03, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

My canon pixma ip2000 lights flashing 7 times


LED Blinking in Orange:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error

Aug 31, 2014 | Canon PIXMA iP2000

1 Answer

Canon MP830 printer giving error message "inner


If the inner cover is open when starting normal printing,close it before pressing [OK] on the machine.Do not open or close the inner cover when printing.This may damage the machine.

Jun 02, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

What does it mean when the alarm window says "inner cover is open"?


Closing the inner cover to clear error messages.
  1. Raise the Scanning Unit until it stops.

    liftlidup.gif

    (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.

  2. Close the Inner Cover

    closeinner.gif

  3. Close the Scanning Unit.

Nov 28, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Error Number : 1851 Printing cannot be executed because the Inner Cover is open. 1. Check that the CD-R tray has been removed. 2. Close the Inner Cover, and then press the OK button on the printer....


Try this Canon site for MAC driver.

http://support-au.canon.com.au/EN/search?v%3aproject=ABS-EN&binning-state=model%3d%3dPIXMA%20MP500%0Amenu%3d%3dDownload%0Aos%3d%3dMac%20OS%20X&

May 04, 2009 | Canon Pixma MP500 All-In-One InkJet...

3 Answers

Cd tray error Canon Pixma MP810


Sorry a little late only just read your problem.
The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.

May 19, 2008 | Canon PIXMA MP810 All-In-One InkJet...

1 Answer

Ip5200


cd tray, as in the bottom tray,or the back feed one?

no worries, check for up to date printer drivers here

Nov 27, 2007 | Canon PIXMA IP5200 InkJet Photo Printer

2 Answers

CD printing


there is a small,square button near the right,front corner. think of it as the button for the refrigerator light. It must be depressed by the closed top or maybe something to wedge it down. Duh

Oct 30, 2007 | Canon PIXMA iP4300 InkJet Photo Printer

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