Question about Black & Decker Black&Decker Home Cafe Single Serve Coffee Maker

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Black and Decker whiper snipper runs for a few seconds then stops

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I work for Black and Decker customer support. Our customer service phone number is 1-800-231.9786.

If what you have is a Home Cafe coffee maker and it stops after a few seconds, the unit needs to be replaced. Unfortunately, the unit can't be repaired. The product comes with a one year warranty that begins on the date of purchase. If you purchased or received the unit within the last twelve months, please call the number above for our warranty procedure.

While this doesn't solve your problem, I hope that the information will allow you to make an informed decision as to how to proceed. Please let me know if I can be of further assistance.

Posted on May 20, 2009

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Mine did the same thing for a month after being only 3 months old. Then it Quit completely ; no deplay even. I took it apart, traced the circuit, and found a bad component. It appears to be some sort of diode, but I can't tell because there are no markings on it. There are two of them in series clipped to the heater, but each has a different color coding. If i jumper arround the second one the unit works, but I an afraid to use it this way as it was obviusly there for a reason. (may start a fire or something) Anyway, this is the second Black & decker ODC coffee pot that took a dump on me and I will never buy another of their products. I attempted to obtain this part from black and decker, but the refuse to sell it to me. They say the unit is not customer serviceable. **** ; Why should they sell me a part that might cost oll of 50 cents when they can sell a whole new unit or charge a fortune for them to repare it. Good luck with yours.

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