Question about Canon PIXMA MP780 All-In-One InkJet Printer

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Distinct ring function for fax?

I set my machine to fax only and it is still picking up all incoming calls. My fax line has a "distinct ring" feature through the phone company and I need to set it on this machine. Do you know how to do this?

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  • dzucca Aug 13, 2008

    Great!!! Thanks so much for your help ....

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1 Answer

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  • Master
  • 928 Answers

Setting The Receive Mode

  1. Press <FAX>, then press <Menu>.

  2. Press <OK>.

  3. Use [<]or [>] to select the receive mode.

  4. Press <OK>.

Posted on Aug 13, 2008

  • Thomas Lim
    Thomas Lim Aug 13, 2008

    Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD
    Choose this mode if:
    you only have one telephone line for both fax and telephone use.
    you want to receive faxes automatically as well as voice calls.
    you have subscribed to a DRPD (Distinctive Ring Pattern Detection) service with your
    telephone company. This service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only one telephone line. Your machine will automatically monitor incoming calls and based on the ring pattern, will let you know if the call is a fax or voice call. Contact your telephone company for more information on this service.
    You will need to:
    set [DRPD].
    connect a telephone to your machine .
    When you receive a fax call: The machine will ring according to the ring pattern you have
    chosen and receive the fax automatically.

    When you receive a voice call: The machine will ring according to the ring pattern you have
    chosen. Pick up the handset to answer the call.

    Setting up DRPD
    Follow these instructions:

    Press the button.


    Select [DRPD] for the receive mode.

    Press the

    button.


    Use [< ] or [> ] to select [RX SETTINGS].


    Press .


    Use [< ] or [> ] to select [DRPD:SELECT FAX].


    Press .


    Use [< ] or [> ] to select the pattern that matches the pattern assigned by the telephone company.


    Press .

    Press .

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Posted on Jan 02, 2017

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If you have an answering machine connected to the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated to the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

I hope this helps.

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Please note:
If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

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If you have a voicemail feature in the same line as the fax, you may want to subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

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