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Re: HP 7310xi printer carriage
This is a very involved repair. Requires removal of all covers and scanner assembly (lid with control panel) to get down to the carriage rod (silver bar) This will have to be removed to get the old carriage off and the new carriage on. Will do the repair for $45 if you want to ship it to us.
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The carriage home position could not be detected within the specified time.
<Probable fault location>
Sensor flag, carriage HP sensor, linear scale, linear encoder, carriage relay PCB, or main controller PCB
1) Visual check
Remove foreign substances from the sensor flag, carriage HP sensor, linear scale, and linear encoder if any.
2) Replace the carriage HP sensor.
3) Replace the linear scale.
4) Replace the linear encoder.
5) Replace the carriage relay PCB.
6) Replace the main controller PCB.
Try to Reset your Printer.Before that search for any paper piece or any other obstacle which preventing carriage movement. Full reset: a. Unplug the power cable from printer when the printer is powered on. b. Press and hold # and 6 while plugging in the power cord. c. Wait until "Semi full reset" displays ("Semi" appears despite the fact this key sequence is defined as a full reset). d. Answer questions - Language/country, etc.
Partial reset: a. Unplug the power cable from printer when the printer is powered on. b. Press and hold # and 3 while plugging in the power cord. c. Wait until "partial reset" displays. d. Answer questions - Language/country
Check the following steps for fixing Hp Carriage Jam Error :
Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.
Please perform the following steps: 1. Unplug the power cord from the unit. 2. Press and hold OK and Cancel buttons together while plugging in the power cord back to the unit. 3. Turn on the unit. If the issue persists, please replace the unit. From my experience repairing coast HP OfficeJet 7310xi is almost equal to the coast of a new printer.
Service Station failure. The possible cause could be:
The steps counted by the Service Station motor are not consistent with the expected length of the current movement. The Aerosol Fan has reached its maximum current limit. The Service Station motor has shutdown because of blockage.
Try the following:
Remove ALL the Printheads and clean the flex contacts on the Printheads and in the Carriage Assembly. Replace ALL the Printheads. Replace the Service Station/Aerosol Fan Assembly
Try this -- it worked on my HP Office Jet 7310xi --
1) Control Panel -- Printers
2) Click on Add Printer
3) Add a local Printer
4) Click on "Use Existing Port" then choose "USB 001..." Then Click NEXT
5) Choose HP from Manufacturer Then choose HP 990c. Then Click Next
6) This will install the drivers and make the 990c the default printer. Use this printer as your default and choose the Print on Both Sides option. It works for my 7310xi. Good luck.
unplug the power cord, open the access printer door move the carriage manually and press and hold the ON button for 1 min and release the button and plug the power cord, it should resolve the issue.
Sounds like the carriage is broken on the black side. Pull the cartridge out and take a look at the silver metal piece. Is it loose from the side and if so did it punch a hole in the circuitry that cartridge comes in contact with. If I were a betting man this is probably your problem. You have to replace the whole carriage. This is a pretty common problem with the carriages that use the #96 and #97 cartridges.