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For a phone line dedicated only to the fax machine, the process is as follows:
Press Menu/Set, 0, 1.
You will see the Fax Receive window
Use UP and DOWN arrows to change the setting to FAX ONLY
Your fax machine will now answer every incoming call. If the fax machine is sharing the phone line with a telephone, repeat the above steps and change from FAX ONLY to FAX/TEL This option will allow you to share the line with a phone only, not an answering machine. Once in FAX/TEL mode, the fax machine will still grab every incoming FAX call, and give a special ring (slightly different than a regular telephone ring) when it's a regular incoming phone call signaling you to answer the phone. I hope this helps with your problem. Best of luck! Greg
if it is a sharp fax machine it has a reception button which you could change the status of unit from telephone to fax or answering machine. usually the indicator of these button is located on the rightmost portion of the lcd screen. once you press the reception button while the unit is on standby, the indicator will point on which of the three settings will you want to activate.
It looks like you have a distinctive ring service from your phone company. Change the ring pattern of your fax to its assigned ring pattern (double or triple ring). It could be assigned to 'all rings' right now, that's why your fax is picking up your landline calls as well.
Press dataregestration,use the arrow to go to rx settings,select rx settings with the set button,go to incoming ring,select and switch it to on,and then cange the ring count to the amount of rings you desire.
Set your machine to MANUAL, this will allow you to answer every call yourself, then if it is a fax, the machine will take over. Sounds like you have it in fax/tel mode now, which allows for the fax machine to answer every call then if not a fax, double rings to you.
Send will work on any phone lines
fax machines are often set to only answer 'secondary' ring tones, double triple or higher. When the line was repaired the phone company may have dropped the special tone off your secondary fax line number, fax will not answer without that tone.
Check in the fax answer settings, what the ring tone is, specific instruction on menu settings in your user guide,
Ring your fax line, and check the tone.
If single number fax/phone, check that the fax is set to asnwer all calls then pass on non faxes
You will have to ask yourself the question "What has changed?" If you changed nothing, then something else has that is beyond your control. Now, you have to decide whether you are using a single telephone line for faxes and telephone, or whether you have "distinctive ring" also called "smart ring" by some companies. It is not a smart thing to use both. You can print a list of settings to see what the machine is set to do. Now if you want to use distinctive ring, set the ring pattern to the one you have chosen with the tel company. If you have chosen a double ring, and you have set your panasonic telephone to receive on 4 rings, then it will count all the rings and pick up after only 2 sequences. To see if this is the problem just remove the telephone base station from the system and then try to receive a fax.
you are correct just use a splitter and if you hear a fax . beep beep then hit answer or just set your fax to answer on the 6th ring. or purchase a dedicated phone line for faxes. who uses faxes any more.
Pick up the receiver and see if you hear a fax tone noise. If so then push the start button and hang up. Is this machine on a dedicated line or shared with the main phone number? Sometimes some people will pick up the receiver on their fax machine dial the fax number and wait for a tone before sending. If this is the case the machine can not recognize that is a ax. Make sure your machine is set for auto receive if it is on a dedicated line.