Question about HP Computers & Internet

2 Answers

HP J5780 All in One Printer - fatal error on hpzwrp01.exe file - HP say it is a Vista Problem but amazing how other printers work OK. Did get printer working but not scanner but then error codes occurred - HP advised to reinstall and now nothing works!

Posted by on

  • Orquidea Aug 12, 2008

    Tried to install drivers from installation CD but did not help at all.

    The fatal error on the exe file affects different "numbers" every time.

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,472 Answers

I would recommend downloading the latest software from their site I will give you the link. Uninstall and reinstall that make sure the printer is not connected through USB when you install the software. Please don't reject my solution as I will assist you until the problem is solved.
Thanks,
Lee

Posted on Aug 12, 2008

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,665 Answers

It may be a Vista compatibility problem. reinstall apropriate drivers from its software CD.

Posted on Aug 12, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My problem with the Acer All-In-One Z5600 when trying to install HP All-In-One B110a Printer is that it does not continously installing the software to the my desktop. The screen always displayed like...


If it is an old printer there may not be a driver for it on your current operating system. Do a search from google and type Windows Vista/7 compatible driver for "your model" printer. I had the same problem once so i found a driver for another printer and it made mine work with windows 7.

Mar 13, 2011 | Computers & Internet

4 Answers

New ASUS PRO50Z laptop with Vista , trying to install new drivers for Canon PIXMA ip4500 printer. Have installed new drivers from Canon website, plugged in printer to USB port and turned on printer....


have you downloaded the right software? for vista. also try to print something from your notepad or wordpad or a website page see if it will print.

Aug 15, 2008 | Computers & Internet

1 Answer

I am trying to install an hp 309 printer scanner but keep getting "Fatal Error during installation" message. Please help!


OK, I would go to the website hp.com and input the 309 model printer scanner and download the latest drivers for it and install from there for the appropriate operating system.

And, I would make sure all of the Microsoft updates are installed from online via automatic updates to make sure your computer system is up to date.

Oct 15, 2010 | Computers & Internet

1 Answer

My software for my HP OfficeJet J5780 All-in-One lost and I want to install my printer/fax/copy into my computor


HI

find your Printer Drivers from following link

http://www.soft82.com/download/windows/hp-officejet-j5780-all-in-one-driver/


Jul 23, 2010 | HP Compaq dc5700 Microtower - Free Flat...

2 Answers

Windows 2k Pro crash with HP J5780 printer and M50 Thinkcenter


Assuming you have SP 3 on 2000, it's possible the USB ports are bad.  Try a different USB device ie mouse, flash drive etc to verify whether the USB port is bad.  If this is the case, you can either purchase a USB 2.0 card and install it on your PC or run without USB ports.   

Sep 01, 2009 | IBM ThinkCenter M50 (8189A1UJ) PC Desktop

1 Answer

I have installed all the software and the printer is working if i print from windows viewer. When I try to use the editing/project software the computer shuts down and then restarts using scandisk and...


Control Panel -> System -> Advance Tab -> Settings under Startup and Recovery. Unselect Automatically Restart. Click Ok twice. Try to run you software and look for any error code.

Nov 24, 2008 | HP Computers & Internet

1 Answer

All my hardware is HP. I am on my laptop (Vista). My desktop (XP)will not boot up properly after I installed a new HP Monitor & Printer (Printer works OK). The monitorgive the following message: ...


ok..sounds like an operating system mismatch...you may need to remove the software entirely, go to www.hp.com and get a fresh edition of the print manager..sometimes that file gets corrupted..

Oct 14, 2008 | HP Computers & Internet

1 Answer

Im getting 2 msg 1st error found code 0x80072ee2 & the 2nd microsoft visual C runtime library runtime error program:C:\windows\SMINST\BLservice.exe.just brought com only had about a week


are you installing a printer with old software drivers, as they may not be compatible with Vista, check the printer website for updates and patches.

Aug 31, 2008 | HP Computers & Internet

1 Answer

I am trying to install a Lexmark 4300 on a Dell computer with Vista on it


This was posted earlier by an anonymous Fixya guest:

I HAVE FOUND A SOLUTION TO NOT BEING ABLE TO SCAN WITH ALL IN ONE CENTRE with VISTA!!!!!!!!!!!

hi guys, i have had the same problem, i have a p4350 all in one printer and when i updated to Vista i couldnt get my install cd to work...i downloaded the install file from lexmark website...cjr4300eng.exe and all worked except OCR and FAX...i emialed lexmark and they couldnt help.....but i tricked my computer and now everything works just fine.....this what you have to do......
Step 1 - uninstall all previous lexmark software
Step 2 - download the cjr4300eng.exe file from
http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:479:0:0&searchLang=en&os_group=Windows%20Vista&target=
Step 3 - extract the file to c:\drivers\printer\4300 but do install the software, just cancel
Step 4 - once you've extracted, copy the OCR and FAX folders from the original INSTALL CD to the same directory c:\drivers\printer\4300 along with all files from the ROOT directory (autorun.inf, cdicon.ico, hidclass.sys etc) on the CD EXCEPT "setup.exe"
Step 5 - open setup.exe and wait for install, it should notify you twice of installation so be patient.....and WOLA you're done
Hope this helps guys....

Jul 03, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

52 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...