Question about HP Color LaserJet 2600n Printer

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Green lines on paper

Aloha
I have been having trouble with two green lines onboth sides of the paper and on the door transfer screen i clean it of but is back as soon as I print again
Mahalo Mary

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  • mouseka Aug 25, 2008

    We are also experiencing 2 green lines down any printed item. It appears to be dust on the black glossy paper inside but reappears each time I remove it.

    Kerrie

  • chapsetc Sep 20, 2008

    I got it fixed after a few days with the HP trek, and yes it was that my cyan toner was leaking they sent me a new one and it works fine.

    I did not think it was the toners as it was over 49% full, I am a Happy camper now

    hope this info will help future folkswith this trouble

    Mahalo Mary

  • Anonymous Sep 26, 2008

    We are also experiencing the same problem but instead of 2 lines our whole page is green.

  • driftos Sep 26, 2008

    We are also experiencing the same problem but instead of two lines our whole page is green.

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Leaking toners

Posted on Sep 20, 2008

  • steve shroder Sep 20, 2008

    the first step to any print quality issues is to replace the toners one by one. that goes for any printer.

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There are 2 primary paper sensors. One is the registration sensor where the paper feeds in, the second is associated with the fuser unit.

The first sensor is located under a cover under the transfer unit.
i) Open the door
ii) Lift out the transfer unit (Q3964A)
iii) Locate the black plastic cover plate with a small green flap in the centre. This assembly is directly under where the transfer unit was installed.
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vi) Check for paper obstructing the small movable lever under the cover plate.

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1 Answer

Printer leaves black spots on paper


The black spots mean you either need a new imaging drum, transfer kit or fuser. You'll have to print some stuff and try to catch where the black marks are appearing. Try this method (it's called a Half-self test)

Load 2 -3 sheets of letter paper in tray one (manual feed) and remove paper from the rest of the trays.
From the information menu, request a demo page
The MOMENT the tail end of the paper disappears into the printer, open the right door. Open the front doors and release the levers for the imaging drum and the transfer drum. Carefully remove both pieces and examine your paper.



You should find the paper partway on the transfer belt but not in the fuser. If you see black marks here, start with the imaging drum. Open the shutter that covers the sea green shiny roller and look for marks on the drum (you'll see build up on the edges, that's normal, you should not see any scratches, pockmarks or toner on the center of the drum). If it looks clear, take a look at the transfer drum for marks or cuts on it's surface. (note: the transfer drum can be cleaned off with a dry lint free cloth, do not touch the shiny sea green roller of the image drum)

If everything looks good there, then likely the black marks are coming from the fuser. Let the printer sit, turned off for about half an hour to allow the fuser to cool. You can then remove the fuser and look at the rollers to see if there is any build up or damage there.

If you are not seeing any obvious issues with any of these parts, then start with the imaging drum. If you know that any of these parts have never been changed, then change them as they do have a limit to how many pages and how much time they can be used for.

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3 Answers

Printing problems


Hi there check that it isn't the drum unit by turning the machine off open the top cover remove the toner and underneath you will have the dev unit unplug and lift out then remove the transfer tray (the one you open if there is a jam) open side door remove waste tank then you have the drum unit now to remove there is either a push button or a screw do either one that corresponds and check the unit. If there is a black line on one side the only way to get rid of the line is to replace the cleaning blade as this has worn. you can clean the drum unit cleaning blade it may only be toner stuck under the blade all you have to do is rotate the drum the opposite way of operation and if you have to hand a air line just give it a blast failing this it will defently need replacing.

Hope this is of some help
Please rate me
Cheers J

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1 Answer

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Hi,i will do this: Remove toner,then remove developer unit.Try to clean magnet roller on developer unit with dry cloth, if see lines on roller.Pull out paper transport unit(green handle ) and clean transfer roler and vacuum it.Then ,when is paper transport and developer unit out, remove drum unit(open door on the left side on the printer and pull out drum). Remove Corona from drum unit.Remove and clean grid,corona inside and corona vire.
Check fuser and drum for scratches.

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