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The temperature sensor can be broken or because it is an old unit is the freon gas can be escaped by an internal leak in the compressor circuit and thus no longer works, there is a part to be internally freezing when the compressor is running. dismantel to look also if thereis somewhere in the circuit a solenoid-valve to find that will not get dc function by electronica.
Dehumdifiers work by cooling a coil below the dew point temperature of the ambient air. When this happens frost or water will form on the coil. Most room dehumidifiers work with the room temperature above 65 deg F. It works well when the temperature of the room is 65 deg F or higher. But when the temp is below 65, it won't work because the coil does not reach the dew point.
There are cold temperature dehumidifiers that are designed to work in colder environments such as basements. They can work in a environment as cold as 40 deg F. Check your owners manual to see what type of humidifier you have to see what is the minimum operating temperature for you unit. Hope this helps you.
possible that the cooling fins have frosted over...this happens when a cold surface appears in a humid room that does not have enough heat to prevent the freeze-up on the fins. If you look at the fins (above the water bucket), you may see the frost. One solution is to turn up heat in room, followed by placing a fan to blow air through fins if still frosted. If you do not have a frost problem, then ensure compressor is running. If comp is running, then return dead unit.
expected? of course!
this is not ur solution
try draining all the water to the sewerage
if u cant try to pump it out with a vacuum cleaner (that can pump water) or a pump
then turn on the Dehumidifier
every time it frosts turn it off untill it defrosts
or u can heat up the basement with a bellower and the Dehumidifier