Hi guys i have the same problem but i tryed somthing note:(this solution works for benq/phllips hard drives) first if open your hard drive you will see two screws behind the lens then turn them both to the left and TADA!!! tell me if it works guys.
Mine dose the same thing. we cant play any games or movies on it any more. alot of my friends are having the same problem. i talked to microsoft a few months ago and they say i have to pay to have it fixed. sounds to me like it should be a recall if everyone else is having the same problem. how lickly is it that we all broke our x box in the same way and its our falt. let me know if you find anything out i would love to have mine working again concidering its our dvd player too. my email is email@example.com
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My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.
I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.
i had this same problem, so i figured, "what the hell?" i might as well open the dvd drive up and clean it out. so i looked for how to video for taking apart my 360 and opening the dvd drive on you tube( this voids your warantee of course) and i cleaned all the dust out with compressed air and swabs dipped in alchohol. this worked for me so i hope it works for you.
The disk drive is broken, and will need to be repaired, if you have a game stuck in there, take off the faceplate and straiten out a paper clip. Poke it into the small hone under the cd drive until it manually opens.
Play Recordable CDs Containing MP3/WMA Audio Files
To play recordable CDs containing MP3 and/or WMA audio files:
Press the eject button on the Xbox 360 console (or select Open Tray from any area of the Xbox Dashboard) to open the disc tray.
Place a data CD-R or CD-RW containing MP3 and/or WMA media on the
disc tray with the label facing up (to the right if the console is
Press the eject button (or select Close Tray from any area of the Xbox Dashboard) to close the disc tray.
Go to the Media area of the Xbox Dashboard. Select Music, Current Disc.
To play all tracks on the CD, select either Play All or Add to Current Playlist.
If you have an existing playlist open, Add to Current Playlist will
append all tracks on your current CD to that playlist. Selecting Play
All will clear a current playlist and create a new one consisting of
all the files on the current CD. (Be sure to save your playlist, if
desired, prior to selecting the Play All option.) Files are added to a
playlist in alphabetical order by file name. Playlists start again from
the beginning once the final track has played.