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I have a Sony Vaio desktop with Windows Home Premium and my CD/DVD drive does not work anymore. There is an error message which says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". The actual drive make is MATSHITA BD-MLT UJ-225S ATA Device. I have tried everything from uninstalling the drive, looking at registries etc etc but nothing seems to work. I do not use my optical drive very often, but I think it did work 8 months ago when I first bought my computer. Since then I have installed many things and I can't be sure what has made it malfunction. Please help me if you can. Thank you Mrs Sheila Davey

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  • Anonymous Nov 13, 2008

    it will not let me run and external DVD drive either

  • mogunmola Feb 23, 2009

    I also have the same problem. I have a Sony Viao but running on Vista.

  • tsukebe1 May 07, 2009

    I just bought a desktop VGNSR290JTQ. My CD driver worked in the first week, then shows CODE 10. It is the same f... MATSHITA BD-MLT UJ-225S ATA Device. I think it is time to SONY be worried on customer satisfaction and fix it.

    I need help too. HELP. Milton (Brazil).

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  • 172 Answers

Your DVD/CD Drive laser reader head is not working as it will show this message when ever you insert a cd/dvd disc - Try to replace it with a new one even head assembly can be also replaced

Posted on Aug 12, 2008

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SOURCE: my matshita bd-mlt uj-225S drive dont record bluray disk

still the bluray writer has nt been released to market.....so sony has only reader option for bluray cd's...it cant be recorded....

Posted on Feb 25, 2009

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Ive upgraded my xp home edition sony vaio pcv-v1/G with windows vista home premium ....how do i get it back to xp it wont let me load xp back onto it since i upgraded thanks


Did you reformat the entire hard drive when you installed Vista? If you formatted the recovery partition you won't be able to go back without a Xp installation disc.

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I installed a wierd bios on my compaq presario sr5710f desktop computer and am trying to reset the bios back to factory default. I have downloaded the bios setup file from hp's website and tried to...


Need more details on this situation. Was the Presario originally configured with Windows Vista Home Premium OS factory AND are you still running the original factory Windows Vista OS on it? I know that the original owner of my SR5710F had from the factory, Windows Vista Home Premium edition (32 bit). Compaq's website only shows 1 BIOS update available for this OS. If you try to run that executable file on any other version of Windows, you will get the error message that you described. I myself am working on being able to reflash the BIOS from a bootable CD/DVD/ or thumb drive. The executeable update to flash BIOS from Compaq's / HP's website indicates a version of 5.27. When I look at the CMOS memory, the screen reports a version of 5.31. How this happened in the life of this machine, I can only speculate. I do have the 3 dvd set which is supposed to re-image the hard drive to its factory released condition, but the load fails every time at the same place (3rd dvd, at 92% complete, with an error 1005). Compaq's / HP's web site does warn against flashing BIOS with any thing other than what the company certifies. I called Compaq tech support and their advice to me is to send in the motherboard. of which.. Im reluctant to do so as I am wanting to exhaust all the possible remedies before committing to buying a motherboard for upwards of 300.00 usd. Will stay in touch as things develop. Good Luck

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INF file txtsetup.sif is corrupt or missing status 14


LOL....I'm in a similar Windows boat that is sinking fast. Also using Ubuntu from a USB drive! Anywhoo....I got extra copy of XP I don't need anymore. Contact me if you're interested jh5637@gmail.com

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2 Answers

Code19 on sony cdrwdvd willnot reconize on inspiron 1525


Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
  • http://support.microsoft.com/kb/314060

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I have a Sony Vaio desktop with XP. My DVD-CD


Have you tried burning a CD in the new drive? Because the drive is a DVD it will always be recognised as a DVD, but should work perfectly well with CDs both playing and recording.

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1 Answer

I have Service & repair manual on dvd that doesn't load when put into the pc dvd drive


try another cd in the drive if it work perfect try clean the actual cd and sceck for scrates and keep trying if need this is the page support of your product thanks ( http://esupport.sony.com/US/perl/model-home.pl?mdl=PCVRZ30C&LOC=3 )

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Sony Vaio VGN-AW21M OPTICAL DRIVE PROBLEM


replace drive 35-50 bucks i reccomend a lite on

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1 Answer

Code 37, DVD/cd drive


If you follow this it will fix your problems
http://support.microsoft.com/kb/314060/en-uk

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1 Answer

Sony PCV-RX580


Its A file Read Erroror write error, You cany try

Burn another copy of the rescue cd and see if the copy works,,
Use an original windows cd insted of the rescue cd,,
if those dont work,
You will need to replace your harddrive,
and this might render (streess the word might) your recovery cd useless in which case you will need to get another windows cd..

let me know what happens or if you need more specific details

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