Question about Creative Labs Zen Touch MP3 Player

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DA1102 Hi, I have just brought a Philips da1120, pluged it into my computer and after about 2 minuets it went dead. I can not even turn it on anymore, even with new batteries. Not sure what has gone wrong but I have only had it for around 3 hours

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You may have failed to press and hold the button long enough.

  • Press and hold theplay and pause button until the Philips splash screen appears on display.
  • Do a soft reset
    • Take the battery out, wait approximately 10 seconds, then re-inserting the battery.
    • If nothing works then use the Firmware Manager to recover (Sometimes called restore or repair) your player:
      1. Press and hold the play and pause button while connecting the device to the PC.
      2. Start Firmware Manager.
      3. Your device will be automatically recovered.

Posted on Aug 13, 2008

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