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My mother in law has Virgin broadband on her Acer laptop & is having problems with the downloads/streaming stopping after about 1-2 mins. When she tries to download anything large it constantly stops & then starts again a minute or so later. If she is streaming (ie. youtube, Apple trailers, iPlayer, etc) it stops after about 1 min has downloaded & that's all you get. We've taken the laptop to ours & tried O2 through the Wi-fi & there is no problem. It runs their broadband perfectly. So is the problem likely to be Virgin or the Belkin Wifi that she uses? It did used to be OK when she started using it months ago & has only recently started playing up

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Try jsut turning off the wireless access point and then turning it on again , it just may need to be power cycled , tell me if this fixes your problem

Thanks

Posted on Aug 12, 2008

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Posted on Jan 02, 2017

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Hello, I am currently having constant problems with my Virgin Media broadband internet connection and hope you may be able to help me. As, until today, I have been connected to the internet via Internet...


By the sounds of it your computer could be infected with a virus.

I suggest downloading the AV from www.kaspersky.com

The AV is cheap and chearful and i dont think its NTL/Virgin problem i think its with your computer.

Anyway hope i helped you

Gaz

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Cannot download


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First, try to use other internet connections and go to those website that you are frequently watching streamingly.

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I have acer aspire one without a modem


Hello there,

You say you dont have a modem....but you want to connect via dial up?

Well ok, you need to do the following:

1. Contact an ISP (people like Virgin, Tiscali, TalkTalk, etc etc etc)
2. Sign up for the package you want.
3. They will send you a modem. It wont be for dial up but broadband.
4. Connect it and off you go.

However, if you REALLY want to use the internet using dial up you will have to go find an old cheap dial up modem.
BT, Tiscali and a few others do let you use a pay per min rate for dial up, but their is no one I know of that lets you get on line for nothing at all.

The only other service I have heared of was here:
http://www.connect4free.co.uk/
And even they charge 1p per min.

So if I were you.... go broadband as its faster and in the long run, cheaper.

If this has helped you please rate it so that I know.

Thank you.

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