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Keep getting "print cartridge error- see the product documentation for details"on my hp officejet 5510 all-in-one. i have changed both cartridges and cleaned everything- still get message.

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  • lws1515 Aug 13, 2008

    new cartrigde hp

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The cartidge are new or recicle?

Posted on Aug 12, 2008

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Hp 5510 printer display shows ''Print Cartridge Error. See the product documentation for details.'' Cannot find the manual. I have reseated the blank ink cartridge but the message remains.


Clean the contacts on BOTH the cartridge and the printer... the little gold dots... try it again.

Note that HP imbeds a serial number in each cartridge and in an effort to thwart refilling, you need to present a different cartridge to the printer and power on when you change. That is, temporarily put a a different one and turn on power to fool it into thinking it is a different one before going back to the one you intend to use...

Feb 01, 2010 | HP Officejet 5510 All-In-One Thermal...

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When I turn my hp officejet 5510 all in one ink cartridge it says the print cartridge error see the product documentation for detail copy fax, scan are all blinking.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00837918&cc=us&lc=en&dlc=en&product=311255

When lights stop blinking, you have solved the problem.

Nov 28, 2009 | HP Officejet 5510 All-In-One Thermal...

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I have a HP officejet 5510. I just put in a new HP cartridge


Like any other mass-produced parts, there will be some defective printer cartridges and it sounds like you have one. Since the first cartridge worked there's no reason to suspect a printer problem. I would suggest taking the cartridge back to the store where you purchased it and explain the situation. Since dud parts go back to the manufacturer, maybe they will exchange it for you as defective.

Apr 22, 2009 | HP Officejet 5610 All-In-One InkJet...

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