Question about HP OfficeJet D135 All-In-One InkJet Printer

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Scanner failure my hp d135 flashes "scanner failure" all day long and this prevents me from doing anything. Does anybody have an idea

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1. Check scanner light by trying to make a copy.
Caution: do not look directly in the light
3. Perform a power cycly
* Unplug the power cord from the product while its still on
* Plug the power cord back again after 30 seconds
4. Perform a semi-full reset
* Unplug the power cord from the product while its still on
* Press and hold # and 6 while plugging the power cord
* Do not release the button unless the printer would say reset
5 If you still have the problem replace your printer

Posted on Aug 12, 2008

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Hey. I have a HP Officejet d135 All i One, and running Win7 on my computor. The scan function on the device does not work. The display on the printer/scanner reads "Scanner Failure. The scan function...


Go into Device Manager and double click on USB Print Support. In Driver tab, click uninstall. After uninstall, power reset the computer. Once computer turns back on, it should automatically start the re-installation process of the printer. Then you select let windows do automatic search for the proper driver.

Mar 01, 2011 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

SCANNER FAILURE TURN OFF AND ON IT WILL NOT


On the top of the scanner mechanism, there is a black tab that gets caught on the underside of the scanner surface, just beyond the glass, towards you. You will hear a gear grinding sound, that"s the tab getting caught and the motor skipping on the belt. either bend the tab down, or remove it. Its on the black cover that"s on top of the scanner mechanism. Also remove any tape that is on the bottom of the trailing cable under the scanner mechanism that prevents it from moving all the way to the left.This worked for me, It drove me nuts till I found out.

Feb 26, 2010 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

Officejet j6480 gives error msg scanner failure cannot copy, scan but will print from the computer


On the top of the scanner mechanism, there is a black tab that gets caught on the underside of the scanner surface, just beyond the glass, towards you. You will hear a gear grinding sound, that"s the tab getting caught. either bend the tab down, or remove it. Its on the black cover that"s on top of the scanner mechanism. Also remove any tape that is on the bottom of the trailing cable under the scanner that prevents it from moving all the way to the left.

Dec 18, 2009 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

Scanner failure


Scannerfejl. Kan ikke tilslutte til PC

Aug 05, 2009 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

I keep getting this error scanner failure.


On the top of the scanner mechanism, there is a black tab that gets caught on the underside of the scanner surface, just beyond the glass, towards you. You will hear a gear grinding sound, that"s the tab getting caught. either bend the tab down, or remove it. Its on the black cover that"s on top of the scanner mechanism. Also remove any tape that is on the bottom of the trailing cable under the scanner mechanism that prevents it from moving all the way to the left.This worked for me, It drove me nuts till I found out.

May 04, 2009 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

SCANNING FAILURE ON HP OFFICEJET D135


Bad SCANNER UNIT. Uneconomical to repair. Sorry

Jan 30, 2009 | HP OfficeJet D135 All-In-One InkJet...

2 Answers

Scanner failure


After turning on the printer, I am getting a message stating "scanner failure" turn off printer. Can't do anything else.

Aug 14, 2008 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

Hp officejet d135


Hi Paula.

Please click on the web link given below to get the issue fixed.

The problem is with the scanner bulb.
However perform the steps given in the web page below.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=64986

Click on the web link given below to get the issue fixed.

Feb 04, 2008 | HP OfficeJet D135 All-In-One InkJet...

10 Answers

"Scanner Failure" displayed on led panel EVERY time


The solution is at the HP website. see here

Solution five: Reset the product

Step one: Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next solution.

Oct 28, 2007 | HP OfficeJet D135 All-In-One InkJet...

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