Question about Apple iPhone Smartphone
Try pressing and holding the Sleep/Wake button and the Home button at the sametime for at least ten seconds, until the Apple logo appears.
Check also the following links:
iPhone: Basic troubleshooting
How to Reset a Frozen iPhone
How to Reset a Frozen iPhone or iPod
Posted on Aug 14, 2008
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Posted on Jan 02, 2017
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Mar 28, 2016 | Apple iPhone 5c
May 21, 2008 | Apple iPhone Smartphone
You may encounter the following symptoms while updating or restoring your iPhone or iPod touch:
If this occurs, you can place the device into recovery mode and attempt to restore the device again. If iTunes displayed an alert with an error code, see this article before attempting the steps outlined here.
Note: In certain situations, an iPhone or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.
Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information
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