When I try to update my navman It says I'm not connected and I am?
I am trying to update my navman f series and I run the program and my pc tells my that the navman is not connected, to plug it in and turn it on. Well its plugged in and turned on to the usb streaming screen. what am I doing wrong? is it a driver thing?
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Assuming you have NavDesk already installed on your computer, you have to open the NavDesk software/program. Once the software recognize the device, you will be prompted if an update is available. Then follow the prompt to update the map/application.
The F20 Desktop Software and Service pack on the CD's from navman do not work, as you have seen. The solution is to go to the navman website and download this Service Pack
Be sure your f20 is connected to the USB cable and turned on displaying the USB Connection screen. Leave it on during the entire process.
Once downloaded, run this self extracting file and let it install automatically. After it is installed and ran.....you will see the same error again of failure to connect.
At this point you must reinstall the driver manually. Right click on your "My Computer icon, Select Devices, then properties on the navman. You should see a yellow "?" next to a statement "Unknown Device" in the USB devices. Click on the "Reinstall Driver" and select a specific location or the Have Disk button. The USB driver is now located in C:\program files\Navman\f20servicepack\USB directory.
You should get a button that now says Okay at the bottom, click onto it and allow the MS program to update the drivers. You should see the device screen change and say "This device is operating properly". You can then close the windows and run the F20 desktop program. It should connect then.
Are you not able to run the activesync program despite the Vista warning? Did you try running it in compatibility mode? What happnes when you try to connect with sync center (what happens...any error messages)? Regarding the mobile device centre...did you check that McAffe and windows firewall is not blocking it from internet access?
You should be able to install your old map from the DVD/CD that originally came with your Navman - you don't need a Product Key for this, even if it prompts you for one.
It appears that the commercially available 2009 map for the S-Series does *not* cover the S30 3D, just the non-3D versions, although that's not at all obvious from what's on Navman's web-site, so you have my sympathies if you bought it expecting it to work...
Press and hold the on/off button for ten seconds will re-set the system on the satnav. If the screen freezes after loading the maps then connect the Satnav to a pc via a usb lead and download the latest Service update fom Navman.com. With the Satnav connected to the computer and the download compleated double-click the F10 set-up.Exe and it will update the system on the Satnav. Once complete disconnect the cable and restart the F10. That was the way I sorted mine out after recieving 'little' help from Tech Support from Navman.com. My problem seems to be in the Multi-drop ability of the F10 [program one location and try and add another to plan a route] but I have never got anyhelp from the tech's other than "Buy a Connectivity kit from us and you may be able to use that to fix the problem....". If you get a "Not enough memory to complete update... " message after double clicking the F10 set-up, you will need to go into your F10 Satnav memory and look up some of the saved files from previous routes you have stored in there. I deleated some of these to free memory and it didn't seem to affect the Satnav's programming and allowed the update to complete. My F10 started fine after that. If you need any more help, Navman.com tech support may be able to suggest something....., just don't hold your breath....
Navman in no longer offering support for it's iCN 510. I am really mad about this. I spent $400 2 years ago for something that will not have anymore update. Here is there reply when I wrote to them about it. Class action suit anyone?
Thank you for contacting Navman Technical Support.
do apologize for the inconvenience. Navman has decided not to release
further map updates for these device due to changes in technology over
the last year. We have changed the chipset and software platform and
are unable to update this device. The Navman 500 series was released
with an updated map version last 2005.
If you need further assistance, please do not hesitate to contact us, we'll be more than happy to help.
Kind regards, Ofelia
Technical Support Team
Navman USA C/O Mio Technology USA Ltd. 47988 Fremont Blvd. Fremont, CA 94538