Question about Rowenta DG-980 Iron

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What should I do ?

What should I do? I have an old Rowenta DG-980 Iron but it not working very well any more, and I would like to know if I should buy a new one of the same Iron or if I should buy the new Rowenta DG5030?? Which one of the two will be better for a busy housecleaner user? I sorry about my English ( I'm learning how to writing and speaking this language ). Thank you.

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The old Rowenta DG-980 is a consumer grade machine but with commercial quality function and features. My gal who worked at a dry cleaners many years ago loves the DG-980. Here is the scoop on how to get it going if just cleaning it is all it needs (our used one had the same problem and I fixed it by doing the following:

Rowenta recommends that you use clear filtered drinking or bottled water only. I believe them because the system uses brass & aluminum throughout, so salts or acids would cause corrosion.

To clean the system totally, after each ironing session before I put it away, I remove the blue reservoir completely, and run the burst of steam several times until the boiler is empty, and red light indicates it is out of water. I shut the power off and unplug. Wait at least an hour or so, access the boiler tank plug on side & if it is cool to the touch, remove it using a coin (quarter), drain and flush the tank several times with the cleaning tube that came with unit or filtered/drinking bottled water several times over the kitchen sink. Finally, drain all the water completely out of the boiler (I leave the plug & cover off to making sure it is completely dry before putting everything back together, ready for the next time).

After several use cycles of the above should clear out the debris. My 1st experience with a used DG980 had exactly the same problem. P.S. before ironing the first article, use several bursts of steam away from the ironing board surface to clear out any standing water and debris that was is in the system. Hope this helps :O)

Posted on Sep 16, 2008

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The DG5030 has had terrible reviews because it spits out water and rust when the tank of water is not full (or filled with fresh water). This is very difficult to do since the water tank is not clear and you can not see the level of water.

the DG-980 is the best! Have used one for the past 4 years!

Posted on Sep 08, 2008

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I posted a similar fix under Rowenta DG-980 troubleshooting section. You may be able to pry off the soft rubber cover and access the switch assy and initiate a "surgical procedure".564568
Are you working on another iron similar to the DG-980 posting elsewhere on the FixYa website?

As for the Rowenta manufacturer, you can "Google" the Rowenta website at http://www.google.com typing in Rowenta and looking specifically for the Rowenta home website to get manuals, PDF reader and other good stuff. Please advise if your problem is fixed. I'm in SoCal and been to the UK only once.

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Yes it is from the bottom of the boiler from a small opening, I guess a vent. Thank you for the help.

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Hi,

If you need a new sealing plug or parts, since I am in California, I use the website below for DG-980 parts:

California Electric Service
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1170-G Burnett Avenue
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http://www.californiaelectricservice.com/
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