Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Half of the freezer side will not freeze

The top fan on the freezer side will not turn and their fore the freezer include the ice maker do not get cold or freeze.

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Hi thanks for the question its more than likely your fan that's the problem i would replace it thanks the appliance doc

Posted on Sep 13, 2008


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I need to defrost fan in the freezer. foe kenmore elite model # 795,72063,111 ice maker in fridge door

I have a Kenmore Side by side Refrigerator grab n go style door Model # 72063. The refrigerator is cold but the freezer is not freezing. Ice maker isn't making ice either. Could anyone tell me the part number for the compressor start relay? Thanks!

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My freezer seemed to have quit so I cleaned it out made sure the air flow was good and de-iced everything. Now the bottom of the freezer freezes but the top does not nor does the ice maker work. What do...

open the freezer door,do you hear the fan blowing around?it sounds like the evap fan motor isn't running and that's why it's cold on the bottom and not the top,you have to repair this fast or you'll loose your food in the fridge,the fan is what blows the cold air from the freezer to the fridge section.

May 07, 2011 | Amana ARS266ZBS Side by Side Refrigerator

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The freezer isn't making alot of ice. Can the hose behind the ice maker freeze?

Hi and welcome to FixYa, I am Kelly.

When a refrigerator slows down ice production it is usually the result of poor air-flow through the evaporator coils. The poor air-flow is due to ice build up on the evaporator coils. The ice build up happens because the unit is not defrosting properly or the evaporator fan is not running at full speed.

To answer your question "Can an Ice-maker tube freeze?" Yes, they can and do freeze but when they do freeze that is caused by a defective inlet water valve that is leaking water by when it is supposed to be shut off. It can freeze if some one set the temp control to MAX cold. Additionally when they do freeze and the Ice-maker cycles the plastic hose on the back of the unit pops out of the ice maker tube and each cycle starts porting ice maker fill water on the floor.

This may sound odd.. but. Perform a manual defrost by removing the freezer contents and directing a fan into the freezer compartment for just over 2 hours. (Makes a water mess so do not leave it unattended) The return the unit to normal service and after 8 hours start watching the amount of ice produced. (Should be normal for 2 days!) If after 2 days the ice production slows again you have an automatic defrosting problem that is causing the ice build up on the evaporator coils.

If you need any more assistance please include your complete model number in any future responses.

Thanks for choosing FixYa,

Feb 15, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

I have a Hotpoint, model # Hsm25gfre sa, that is cooling and freezing unevenly. Everything onthe bottom half of the freezer is frozen and the top half is thawing. Also, the water in the ice maker is not...

Make sure that the freezer fan is working and circulating the cold air. Then check the damper assembly to make sure that cold air is being circulated into the refrigerator. And lastly make sure that the self defroster is working - if not the evaporator will freeze up, freezer temps go up, and ice maker will not work if freezer temps are 10 degrees or higher. A digital refrigerator thermometer will confirm freezer temps being high.

Aug 26, 2017 | Hotpoint HSM25GFRSA

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GE refrigerator, ice melts in ice bin

Since your refrig is cooling , I would replace the # 4 AND # 5 thermistors . The # 4 thermistor , tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp , when to cycle off , associated with the fan speed also .

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1 Answer

Fridge does not keep cold, but freezer is over freezing, icemaker not making ice also.

You should be able hear, and feel the air from, a running fan inside the cabinet, in either side. The common arrangement is having the coils located (behind the wall) in the freezer section and then the fan moves a controlled amount of the frigid air to the refrigerator section via openings located in the rear of the compartment. The vents are normally adjustable so the temperature can be balanced between the two compartments.  If there is no noticeable air coming from this vent, then the fan has died.

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3 Answers

Not cooling or freezing

When the compressor is running, both the fan inside the freezer and the fan down by the compressor should be running. If OK, look for frost on the back wall of the freezer, indicating a probable defrost heater failure. If yes, remove back metal cover in freezer, defrost with hair blower, replace defrost heater (the thing at the bottom of the freezer coils with two wires going to it)
If no to these, send me an "ask me" follow up question.

Aug 28, 2008 | GE GSS20IEP Side by Side Refrigerator

1 Answer

Fan is Running

Your refrigerator isn't defrosting. When you melted the ice on the coils in the freezer you might have noticed a glass tube with a wire going into each end this is your defrost element that is probably bad. If it tests out good then your problem is either in the defrost thermostat, or the motherboard that tells your fridge when to defrost.

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