Question about Sharp LC-46D64U 46 in. LCD HDTV

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No Closed Caps With HDMI Cable

I use a regular cable service (not DTV) and an HDMI cable, and can't get closed captions. I have gotten some conflicting information. Some sites indicate that Sharp TV's can't get closed captions with HDMI cables. Other sites say I can get them if I have "secret codes" from the manufacturer. HELP!

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  • Anonymous Apr 17, 2009

    magnovox and i havre comcast cable , no close caption will come on

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The information the closed-caption decoder in the TV needs is not provided over the HDMI cable from your converter box. This means the TV's closed-captioning can't be used. But the cable box should provide closed-captioning, so check its setup menus. Contact your cable provider for more information if it's not obvious from the box setup how to turn captions on.

Posted on May 08, 2009

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Posted on Jan 02, 2017

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1 Answer

How do I turn off closed captioning in HDMI? I've turned it off in tv mode but it still is on. It's annoying


What's the HDMI source? You need to disable the CC on the cable box or DVD player. These are only two of the possible HDMI sources that will provide the captions directly.

Without knowing the source, I can't tell you how to disable the captions. For many devices, you'll need to enter the settings. (Some cable/IPTV boxes will need a passcode to enter the settings menu.) On my IPTV box, the CC option is tucked into the Hardware Settings under Audio. On some satellite TV boxes, I found that the closed captioning had to be turned on at the primary box and that would enable secondary boxes to also show the captions. (It was an annoying feature for a family with one hard-of-hearing guest. They didn't need closed captions on the primary box. The specifics of their set-up and service meant that the secondary box couldn't display captions directly.)

Please add a comment with the HDMI source for specific information on turning off the captions that you currently see on that source device.

Cindy Wells

Nov 27, 2017 | Televison & Video

1 Answer

Hdmi cable closed caption


Are you using the cable box settings (or remote) or your TV's remote to select the closed captions. When you use the HDMI cable, you need to enable the captioning on the set top box. The TV can only interpret the CC if the signal goes through the tuner (coaxial cable input). It's a matter of how they built the hardware; the cc interpreter is part of the tuner.

Which cable provider do you have? I know with some providers, there isn't a direct CC button on the remote. With them you need to go through the Settings menu to enable the closed captions. If you add a comment with your provider, I may be able to help you enable the CC if there isn't a CC button on the cable remote.

I hope this helps.

Cindy Wells

Dec 11, 2013 | Emerson Televison & Video

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I have samsung tv and de comcast cable,but i try to put the close caption and isn't work,can you help me please


closed caption can be blocked by the cable box- make sure cable box is set to allow closed caption.

on the TV, makes sure CC is set to CC1.

be certain you are on a Closed Caption program...all PBS stations are Closed Caption, all the time.

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Purchased and set up both Vizio SV370XVT HDTV and


Try setting your cable box for Closed Captioning. Worked for me.

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1 Answer

Close captioning on HDMI


The TV will not display closed caption with HDMI input. It must either over-the-air (antenna) or composite input for the TV to manage CC.

To get CC with HDMI from your Comcast DVR, you need to configure the cable box. Instructions can be found here:
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Setup

If you want CC all of the time, this works well. But since you must power-off the cable box to change the setting, switching CC on and off is a real pain.

Your set-up is similar to mine (Sharp Aquos 46" and Comcast DVR). I have the composite output from the cable box going to a DVD-recorder and on to the TV. Whenever I need CC (usually to catch some mumbled dialog), I just rewind the DVR, and switch the TV input to the composite input. Then I switch back to HDMI to continue watching in HD.

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I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!
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Closed caption wont turn off was solved by Bresnan tech. He told me the only way was to push the power button on my remote & then push the menu button right away & it would bring up a white screen & cc would be on it. I could't get it to work so I pushed the power button on my remote & the menu button on my motorola cable box & up came the screen & closed caption was on it. I disabled it & it took off the closed caption. Hope this helps

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The DVD player needs to have the decoding built into it.

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I had the same problem. My DVD player was connected to my HD TV via a HDMI cable as was recommended by the DVD owner's manual. I removed the HDMI cable and attached the three video component cables. Bingo, closed caption crossed immediately.

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