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DVD-ROM drive does not read anything that is inserted to the drive. but by troubleshooting it says the drive is working properly.

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Windows troubleshooting only checks the basics of a device, ie if has power, the product id, model number etc.

It will not be able to tell you if the laser is working or not.

It sounds as though its time for you to replace the drive.

Posted on Aug 12, 2008

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Cd/dvd stopped reading or writing. light comes on but nothing happens


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CD-ROM drive does not play CDs


Change your cd/dvd drive.

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I can't burn anything with my DVD/CD-ROM but it reads dvds and cds


first reinstall the operating system and then you use either nero 6 or NTI CD? DVD maker

Jun 01, 2009 | PC Desktops

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DVD-ROM drive not working


Hi there.
It sounds like the lens on F drive has gone as i cannot read disks, there is nothing you can do about this once the lens has give up.
The best thing you can do now is remove it from the desktop and just carry on using the DVD/RW as this is the only optical drive you need because it reads and writes DVD's and CD's.

Good luck and thanks for using Fixya!!!

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I AM UNABLE TO OPEN THE PRINT WORKSOFT SOFTWARE THAT I RECENTLY PURCHASED. THE DRIVE WILL NOT READ THE DVD AND I GET THE MESSAGE "INSERT **** IN TO DRIVE" .


Hello,

try to verify if your ROM can read DVD disc, or may be the disc is damage.

try to insert your software to other DVD rom to manually check the printworkshop. if read then, you DVD rom got error or what so ever causes. maybe it a system failure.

If you are sure that your ROM is working properly, then you have to consult the vendor of the print workshop.

may this help,

melnavz

Sep 26, 2008 | PC Desktops

1 Answer

My computer will not read any of my disk or install


when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways


Sep 24, 2008 | HP PC Desktops

1 Answer

Dvd fault


your laser is faulty and is only able to read cd tracks, the reason being that dvd's data is packed closer together than a cd, and when the laser is failing it can only read wider burned data tracks on cd's.

You will have to replace the drive

Sep 05, 2008 | PC Desktops

1 Answer

DVD rom drive


It may be the problem with drivers but its a rare chance. Go to ur DVD manufacturer website and check the drivers.

Happens tht sometimes dvd drives just stop working. Replacing ur drive would be the best thing to do. Just out of curiosity what is the name of the manufacturer of ur dvd drive

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I hate my computer!


No, this doesn't cost unless you sign up for Premium Assistance.
  1. Remove the disc from the drive.
  2. Look at the top of the disc (or game box). Verify whether it is a CDROM or DVD-ROM.
  3. If it is a DVD-ROM, verify the drive on your computer that you are inserting the disc into is capable of reading DVD-ROMs.
  4. Go to My Computer and verify which drive letter is the drive you'll be inserting the disc into.
  5. Insert the disc.
  6. Wait 20 seconds. If the disc doesn't automatically start up, go to step 7.
  7. Open My Computer and double click the drive containing the disc.
  8. If My Computer now shows the disc contents, find the most likely ".exe" file and run it.

Mar 06, 2008 | PC Desktops

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