Question about HP Photosmart C7180 All-In-One InkJet Printer

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Frequently changes its status to offline; have wireless connection

Having discovered that the Photosmart has changed its status to offline, I remove the tick by 'use printer offline' in the Properties window. However, the device still fails to accept instructions from the computer either to print or scan until I re-install it. Should be very grateful for advice please!

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Hi,

please perform the steps below:
Step 1:
=====
Determine if the printer is paused or offline :
=============================
1.Open the printers folder, if necessary.
a.Click the Start icon.
b.Click Control Panel.
c.Click Hardware & Sounds.
NOTE: This step is not required when using Classic view in Windows Vista.
d.Click Printers.

2.Right-click the name of the printer and then click Open.
3.Click Printer.
4.Verify that Pause Printing and Use Printer Offline are not selected.
5.Press Esc to close the window without making any changes.
Step 2:
=====
Check for the default printer and USe printer Online in the printers and faxes folder.
=========================================================
Click Start -->> Control panel -->> Hardware and sound-->> Printers-->>Change default printer. ---> Please Right Click on the printer icon which has tick mark and Select the options Use printer Online and Set as Default and also Select the option Resume printing.

Posted on Oct 04, 2009

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