Question about Xerox Phaser 7700 Laser Printer
I am in Alaska and can not get the machine to a repair person at a reasonable cost.
I am getting a message that reads "unit 11 laser polygon motor failure" then it scrolls through the following messages Print cartridge 4 is missing, Print cartridge 3 is missing, Print cartridge 2 is missing, Print cartridge 1 is missing
Is it possible to buy a new "laser polygon motor" and replace that part of the machine myself. It costs an unreal amount to ship the machine down south
Thank you - Renee
Most likely, all the problems you are experiencing are being caused by a bad laser motor assembly. We can send you a motor assembly for the laser unit and you can change it out yourself, however, we will have to charge for the entire unit since it makes one laser unit worthless. You would save on shipping that way. Aligning the lasers is a little tricky, but doable.
The manual can be downloaded at: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf
The parts can be ordered at: http://www.lpscomputer.com/p-3060-1-116-1110-00-laser-unit.aspx
Posted on Apr 26, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
L6 10 Content Polygon motor lock trouble
Details The polygon motor does not rotate.
The motor lock signal is detected for 6sec
or more after the polygon motor rotates.
The motor lock signal is detected for 1sec
during rotation of the polygon motor.
Cause Polygon motor unit failure
Polygon motor connection harness trouble
MCU PWB failure
Check the polygon motor operation with
Check connector/harness of polygon
Replace the polygon motor.
Replace the MCU PWB.
If the polygon motor isn't working then you will neeto buy a new Laser Unit. They can be expensive if you can get one. To replace it will tak alot of disassembly as well. Might be better and more cost effective to get a new machine.
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