Question about HP LaserJet 1022n Printer

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HP LaserJet 1022 Error Message

The Printer keeps indicating that the Front cover door is open or the cartridge is missing

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  • FixIt1234 Nov 17, 2008

    Have replaced toner cartridge, manually held down the 'door closed' indicater (like your refrigerator light 'switch'), powered off and on, etc. Still says the front door is not closed or the toner cartridge is missing.

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I had exactky the same issue. The problem is not with the front door or the cartridge. I solved this as there was a very small paperjam. If you take out all the paper and shine a torch into the printer you may find a small piece of paper stuck on the sensor that is causing the problem

Posted on Dec 31, 2008

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The first time I got this signal, I shook the ink cartridge and fiddled with the cover. No luck. I took the paper tray out and slid it in again. Apparently the roller tried to pick up two sheets of paper instead of one, which bent the papers as though they'd been treated with a curling iron. After reading the items above, I took the paper tray out. That's when I found the bent papers. Problem solved.

Posted on Mar 18, 2009

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Check the back of the device. There is a small blue rectangular piece in the back that helps with the guiding of the paper. Unscrew the two phillips-head screws and remove the piece, make sure that it can freely move, then reinsert it.

Posted on Feb 16, 2009

  • jeanpeterson Feb 06, 2011

    I had the same problem - this solution did the trick. Thanks.

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