My printer works, but I can't get my scanner to work. I have checked my control panel and it is already on my computer. I have also unplugged it to see if my reset itself, but that didn't work either. I need assistance please.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You may need the "full-featured" software installed on your computer in order for your DeskJet F380 scanner to function. If you do not, you may download this software from the HP support site: (choose your operating system)
Same problem with Xp and same printer, Cannot add printer in control panel , printers. Can only be installed with original software, Try also uninstalling all printer software plug in and when vista pick up new hardware install software from disk and not auto
check that the printer is turn on, if on turn it off and on again, secondly check by double clicking the printer icon on your pc start bar i,t will open a pop/dialogue box, click on file and see if the offline is tick if so disable the tick.
I have this problem w/a different printer adding it to a computer w/OS Vista. Go to Start, All programs, Accessories, Paint and open that program. Click on File and then From Scanner or Camera. Make sure your all in one is turned on. Unfortunely, there is no fix to make the scanner button work if it is not compatable, such as my 'all in one' w/Vista. Hope this helps. Linda