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Samsung Fax Machine SF560 - We cannot receive faxes, they are in the text window shown as receiving but then go into the memory

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Troubleshooting section page 114 of 135

http://www.retrevo.com/s/Samsung+Fax+Machine+SF560+manual

Posted on Aug 12, 2008

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My fax machine will send a fax, but I can't receive a fax?


The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

  1. Press btn_fax.png(Fax) on the control panel.

  2. Press Menu until Advanced Fax appear.

  3. Press the left/right arrow until Secure Receive appear and press OK.

  4. Press the left/right arrow until On appear and press OK.

  5. Enter a four-digit password you want to use and press OK.
    note.png

    You can activate secure receiving mode without setting a password, but cannot protect your faxes.

  6. Re-enter the password to confirm it and press OK.

  7. Press Stop/Clear to return to ready mode.

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Print appear and press OK.

  3. Enter the four-digit password and press OK.

    The machine prints all of the faxes stored in memory.

Deactivating secure receiving mode
  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Off appear and press OK.

  3. Enter the four-digit password and press OK.

    The mode is deactivated and the machine prints all faxes stored in memory.

  4. Press Stop/Clear to return to ready mode."

Feb 10, 2015 | Samsung SF-650 Laser Fax/Copier

2 Answers

My fax machine can't receive message, "fax memory full"...how to erase the fax memory?


It will depend on the model and make and you have not supplied that information.
If this information in memory was received information then the machine should print out the documents as long as there is nothing in the display saying it needs toner, paper etc, etc.
If it is not received information in memory then it can only be scanned information for copying or transmitting....again, not knowing make or model...you should be able to use your users manual and delete the pages you have stored into memory.

Oct 07, 2010 | Office Equipment & Supplies

1 Answer

THE FAX MACHINE CAN RECEIVE THE FAX IN THE MEMORY BUT FAIL TO PICK UP


My office fax machine can receive the fax in the memory, but it does not print it.

May 19, 2009 | Panasonic KX-FL541 Plain Paper Laser Fax

1 Answer

Can't receive fax but can send fax


I have a feeling that it is a re-manufactured or compatible cartridge??
There is a fuse that needs to be replaced on this unit. it blows when the cartridge is installed to reset the machine. If the fuse has not been replaced or is defective the machine will not recognize the new unit.

Feb 12, 2009 | Samsung SF-5100 Plain Paper Laser Fax

1 Answer

Samsung MFC-SF560 fax not printing complete page


If you have already try another image unit, you should try to make a copy or print a report. If the prints came out ok, the problem could be the telephone line. GOOD LUCK.

Nov 21, 2008 | Samsung SF-560 Plain Paper Laser Fax

1 Answer

PAPER TRAY NOT RELEASING


After puting paper in the tray you should press the start button. GOOD LUCK.

Nov 20, 2008 | Samsung SF-560 Plain Paper Laser Fax

2 Answers

Samsung SF560 error message door open & jam, no toner.


I have put a new toner in and it says "[jam 1] or no cartridge" please help this is an office fax and desperately needs to be working.
Many thanks,
Adrian.

Apr 15, 2008 | Samsung SF-560 Plain Paper Laser Fax

1 Answer

No receiving fax


Make sure there is paper loaded and there is not a jam any where in the machine. Also check you r receiving settings

Jun 05, 2007 | Samsung SF-3100 Plain Paper Inkjet Fax

4 Answers

Received fax's are not printing. Unit prints confermations and is working as a printer but recieved fax's just park in memory and will not print.


TYPICALLY A FAX MACHINE WILL RECEIVE MESSAGE IN MEMORY WHEN NO PAPER OR TONER/INK FINISHED INDICATION IS THERE, REPLENISH THESE SUPPLIES WITH GENUINE ONES AND FAX WILL START PRINTING. IF PROBLEM IS NOT SOLVED , PLEASE TRY TO CLEAR THE SETTING FOR MEMORY RECEIVING, IF STILL NOT SOLVED TRY BRINGING THE MACHINBE TO FACTROY SET SETTING BY CLEARING THE MEMORY. HAPPY FAXING OMNIPRESENT

Jul 28, 2006 | Samsung SF-560 Plain Paper Laser Fax

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