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My Spyware software is outdated. I purchased it from Best Buy 5/2007. I attempted to install it a few days ago and received an error stating that the Spyware software was outdated for my Windows Vista.

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  • lkennedy7 Aug 13, 2008

    thank you very much for getting back to me

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  • 141 Answers

Call Best Buy. I'm not sure but I think Spyware/Antivirus software has to be renewed yearly.

Posted on Aug 12, 2008

  • Theresa  Smith
    Theresa Smith Aug 14, 2008

    Your welcome. Maybe one day what we spend on these software's might actually include all the updates we need to keep them running. It's totally a monopoly and we have little choice.

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6ya6ya
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Posted on Jan 02, 2017

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Dear Sir, My spyware doctor expired last feb. 2011, insted of renewing it, i purchase spyware doctor with anti virus on line last jan 18, 2011. Question: 1- why the expired spyware doctor is keep on...


If i understand this correctly, you have purchased Spyware Doctor, but can't install it. If this is true, click "start", find "control panel" and click to open. When control panel opens, find "Programs and Features". Right click on that and open. Find Spyware Doctor in the list that comes up and right click on that. Click on uninstall. Click, next, or allow on all windows that pop up. At the end you will see "finish". When done if it doesn't prompt you to restart, then do so. Now go back into progarms and features and make sure anything having Spyware Doctor is gone. If so exit.
When computer restarts, install your insatllation cd for your spyware. You should either see "run" or "allow", or a window will pop up and, at the bottom of the window, You should see "open file with...". Click on that. This will open another window that lists your files for the software. You should see "autorun", maybe with a icon, or, 'autorun.exe". Right click on the auorun file and it shoul start your download immediately or will ask you to allow to run. When downloading, you might have to click next or allow on certain things for download to complete. When it gets to end, click on finish and if not prompted to restart then do so. After restart, you sofware may open or you may have a new icon in your group. If it doesn't open automatically, click on the icon.

Mar 23, 2011 | Computers & Internet

Tip

Antivirus 2009 and 2010 Scam


If you have seen any of these popups shown below, on your computer, you have been infected with a fake antivirus. Not only is it fake, but it tries to force you to buy it, which is illegal and is considered fraud by authorities.
This program and it's many variants, take over administrative control of your PC, disable Task Manager, and regedit as well as replacing your desktop wallpaper with their fake warning. Well, it WOULD be fake, if this program weren't a Virus program all by itself.


Quoted From Bleepingcomputer.com


What this programs does:
Antivirus 2009 is a new rogue (Fake) anti-spyware program from the same family as Antivirus 2008 and Doctor Antivirus . Antivirus 2009 is installed and advertised through the use of misleading web sites that attempt to make you think your computer is infected with a variety of malware. Once installed, Antivirus 2009 will scan your computer and list a variety of fake infections that can't be removed unless you first purchase the software. These fake infections are only being shown to scare you into purchasing the malware.
When Antivirus 2009 is installed, a Internet Explorer browser helper object is also installed that displays fake messages when using Internet Explorer. These messages range from a line at the top of the browser stating an infection was found to adding a box to the Google homepage stating Google detected that your computer was infected. These tactics are just two more methods where Antivirus 2009 uses false information to scare you into purchasing their software.
1f33d03.jpg

Doctor Antivirus below

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Antivirus 2010 looks almost the same as 2008 and 2009.

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Antivirus 2010
is a rogue anti-spyware program from the same family as Antivirus 2008 and Antivirus 2009. Like its previous incarnations, Antivirus 2010 is distributed through the use of advertisements on the Web pretending to be online anti-malware scanners. These advertisements pretend to scan your computer and then state that your computer is infected and that you should download and install Antivirus 2010 to remove these infections. These rogues are also known to be advertised and installed through Trojans that display fake security alerts in your Windows taskbar stating you are infected. Once you click on one of these alerts, it will bring you to the download page for Antivirus 2010, or even download and install it without your permission.
Once Antivirus 2010 is installed on your computer, it will be automatically configured to run when you logon to Windows. This is done by adding a startup that launches the C:WindowsSystem32wingamma.exe executable. This executable will then launch the AV2010.exe and the fake Windows Security Center. Once running, it will scan your computer and list a variety of infections that cannot be removed unless you first purchase the software. This infection will also randomly display fake security alerts on your computer stating that you are infected or have some sort of security risk. If you click on these alerts, it will prompt you to purchase the software. These fake alerts, along with a fake Windows Security Center that advertises Antivirus 2010, are used to further scare you into thinking you are infected so you will purchase this malware.
Another new addition to these types of rogues, is the creation of a fake Blue Screen of Death. At random intervals, Antivirus 2010 will create what appears to be a Windows crash, but in reality is just a hoax. These fake crashes are used to further scare you into purchasing this malware. If you receive this crash, you can simply reboot your computer , or try pressing Alt-Tab or Control-Alt-Delete to get out of it. The text of the crash is:
***STOP: 0x000000D1 (0x0000000, 0xF73120AE, 0xC0000008, 0xC000000)
A spyware application has been detected and Windows has been shut down to prevent damage to your computer
SPYWARE.MONSTER.FX_WILD_0x0000000
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Click to make sure your antivirus software is properly installed. If this is a new installation, ask your software manufacturer for any antivirus updates you might need.
Windows detected unregistered version of Antivirus 2010 protection on your computer. If problem continue, please activate your antivirus software to prevent computer damage and data loss.
*** SRV.sys - Address F73120AE base at C0000000, DateStamp 36b072a3


END QUOTE HERE:


As you can see, all of this looks so very legitimate, as well it should, since THESE particular crooks have taken malware to a whole new level.
Yes, they will get caught, they always do.


The real difference here is that these particular scammers have decided to strong arm you much like a mobster demanding protection money, so the crime as well as the consequences will be much more severe.


The GOOD news though, is that even if you are infected at this very moment with this nasty program, you will be able to remove it before you reboot your PC and come back to Fixya!


Download and run, Malwarebytes Anti malware.
Don't forget to update it first though, just in case the fake antivirus has changed its nature to evade detection.
So far, this is the only program I have found to eliminate this problem, but I'm pretty sure others will follow the same path.


Follow up with Avast Antivirus, if you want something stronger than what others pay hard cash for at the store. Dont forget to uninstall your current Antivirus first, after all, it did fail to kill Antivirus 2010 didn't it?




Happy Hunting!

Please Vote for this Tip if you found it helpful.
Bob S.

on Apr 02, 2010 | Computers & Internet

1 Answer

I purchased a Dell Computer back in 2004 which came with Sonic Digital Media Plus v7. My PC has Windows XP Operating System. A few days ago I decided to install Version 6.0 of Roxios Easy CD/DVD Burning...


Try uninstalling Roxio and the Sonic drives and run Fixit. Then reboot and install Roxio first then the Sonic driver.
If this doesn't work uninstall again as previously, install Roxio and check the CD/DVD if necessary run Fixit then install Sonic driver.

Aug 01, 2009 | Computers & Internet

1 Answer

Acer Aspire T690


Anita,

No one at FixYa sold you a warranty, as far as I know.

Please don't neglect a bottom-line idea here: If your drivers are working, you may have no real reason to update. Unless you're playing lots of games or something, it should not matter.

I strongly suspect someone told you have 18 outdated drivers -- who told you, and what did they tell you? Are they trying to sell you something?

An 18-month-old computer may have quite a few outdated pieces of software, and also some outdated drivers.

You can update your drivers and software in a number of ways. All have some ... problems, but they're worth a try. Secunia offers, for home users, a free product called PSI; that will look for outdated software and typically offer a download link. Please read everything it tells you carefully. Secunia PSI may default to running every time you restart the computer; that annoys me, and I've disabled it, but your mileage may vary.

A free product called RadarSync will also try to check for outdated drivers. I've had some up-and-down problems with this; sometimes I'll have version 10 of something and it'll tell me I need to update to version 5, for example. But sometimes, sometimes, the drivers are legitimate.

The only thing that should matter is that you're regularly getting Windows updates (see a Start: Control Panel) by the same name, and you've got anti-virus software (and probably anti-spyware software) installed that's of your choice. I use AVG Free Edition; others like it and others loathe it. There are plenty of options for you out there.

Dec 05, 2008 | Computers & Internet

2 Answers

I can't install my web cam on my PC because it keeps giving me and error warning and states that if installation continues it could put my other info at risk. /what do I need to do?


try to install the drivers first in safemode and then connect the camera and then try to work on it and then boot in normal mode and chk it should work

Thnx
Samson Ved

Dec 02, 2008 | Computers & Internet

3 Answers

Internet connectivity


TCP/IP network transport not installed

Symptoms: After you run Microsoft Windows AntiSpyware (Beta) or other anti-virus/spyware/adware software, 1) you may receive one or more of the following interactive error messages:

Could not start the Windows Firewall/Internet Connection Sharing (ICS) service on Local Computer. Error 10047: An address incompatible with the requested protocol was used.

or

Windows Firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) service?

or

This application has failed to start because SPORDER.dll was not found.

2) Third-party networking products may not function correctly.

3) Computers may not be able to connect to the network because they cannot obtain an IP address.

4) You may receive the following error message when you are using Microsoft Internet Explorer:

Error 404: Page cannot be displayed.

Cause:

There are known spyware programs that install layered service providers (LSPs) on client computers to gather user data. When Windows AntiSpyware (Beta) removes spyware programs, it also removes the spyware-based LSPs. However, Windows AntiSpyware (Beta) does not restore any LSPs after it removes the spyware.

Resolutions:

How to rebuild the Winsock LSP chain on Windows XP SP2

How to rebuild the Winsock LSP chain on Windows XP, XP SP1, and Windows 2000 __________________
Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net

Oct 17, 2008 | HP PAVILION A6230N DESKTOP PC

1 Answer

Computor shutting down. pop up microsoft stating i have no anti virus protection and i cannot register for they say my e-mail address does not exsist! please check my whole computor and fix it! I was...


Go to www.avast.com download the latest edition of home user software install. Click yes or Ok to all. Get rid of any other antivirus software on your computer, btw, norton/symtac, macafee and others are just spyware disguised as legitmate av software, there ****, lol. Avast is free and it is the best av out there free or purchased.

anonymoose

Oct 11, 2008 | HP Computers & Internet

1 Answer

Removal of antivirus xp 2008 virus


My next suggestion would be to use the system restore feature... go to start, all programs, accessories, system tools, system restore.
Follow the prompts to roll your system back to a date BEFORE you started getting this error and the issues began. If you are pretty sure when it began, go a few days before then, if not make a best guess, and go 2-3 weeks before that.
You will not lose any files you created, or any programs you installed, but it will clear any programs and viruses that were installed without user interaction.
Let me know if this takes care of your problem... Thanks!

Jul 20, 2008 | Computers & Internet

2 Answers

Trend Micro Antivirus/Vista Antivirus 2008


Hello there.

Unfortunately you have been infected, by the software called "Vista Antivirus 2008". What this software does is infect you, then prompt you to pay to remove the infection that it installed. So it is a scam.

What i would recommend is use the uninstall instructions from here http://www.windowsvistaplace.com/xp-antivirus-2008-removal-instructions-xp-antivirus-2008/spyware-removal

This will remove the infection (and others) from your system.

Once you have completed the steps, be sure to try an online scanner such as housecall here http://housecall.trendmicro.com/
This will not conflict with your already-installed Trend Micro software, it mearly runs through your web browser.

On that note, Internet Explorer is not very safe for browsing the Internet with, i would recommend either Firefox or Opera for a safer/better browsing experience.

Hope this helps.

Jul 14, 2008 | Computers & Internet

1 Answer

Restore dvd


don't be afraid there are softwares that will restore files even if you format or partitioned your hard drive. start looking recovery programs.

I hope this will help

Jun 17, 2008 | Gateway GT5432 Refurbished AMD Desktop...

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