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I am Mildred Forbes bmforbes@shaw.ca

I am Mildred Forbes I have a printer problem. Cannon no longer would repair these printer heads on my three year old printer, so I bought a HP it works fine but now it says printer off line and a picture of old printer comes up, what do I need to do? Thanks

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Have you uninstall-ed the old printer driver?? if not remove it.

also in printers list make your new HP as default one.

and see if the same message exists.

anyhow try to remove the old printer totally from your list.

Posted on Aug 12, 2008

  • dewan nafees ahmed Aug 12, 2008

    if there is no other printer than your HP you can solve this problem easily i hope.

    if you need any more clarification please let me know.

    thank you

    have a great day


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