Question about Saeco Vienna De Luxe Espresso Machine

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Saeco magic (sin017 9710639730) bayonette mount (actual metal thread) broke and basket will no longer attach.

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  • coreee Aug 12, 2008

    This is a high temperature high pressure threaded seal. I need a parts supplier that will forward the Saeco replacement part to canada

  • coreee Aug 13, 2008

    Hi



    I tried Saeco Canada via email & phone:



    1. the part I need (and gaskets) are not available "in Canada" and as I understand it, has to be ordered from Italy



    2. there were language difficulties to the extent I am not sure that I will, at this time, be able to receive this part.

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Posted on Aug 28, 2008

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Just click below;

Espresso Machines and Coffee Makers by Jura, Krups, Saeco, Gaggia ...
We are located in etobicoke, ontario, canada, and provide service in ... Our retail store also carries espresso machine parts, thermometers, and supplies. ...
www.espressoplanet.com/default.htm - Hope this may help; Regards, VOTIT

Posted on Aug 28, 2008

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Mail to info@saeco.ca or visit www.saeco.ca

Posted on Aug 28, 2008

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Have you tried :

http://creativecookware.com/saeco_machines.htm they advertise shipping to Canada.

Also

Try this link.

Regards

Brian

Posted on Aug 12, 2008

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Products.saeco.com/index.asp?id_lingua=ENG&id_paese=1

Posted on Aug 12, 2008

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Hi,

Contact Saeco Canada, they can help you.

Saeco Canada Ltée

8145 Boul. St. Laurent
Montreal-Quebec
H2P 2M1
Tel: +1 514 3855551
Fax: +1 514 3855585
E-mail: info@saeco.ca

Visit the Web: www.saeco.ca

Have a nice day
/Mirran

Posted on Aug 12, 2008

  • Mirko Blas
    Mirko Blas Aug 13, 2008

    Hi,



    Did they not have any Saeco service center in Canada?

    Where will the customer in Canada get service and support?



    Our company in Sweden have service and support on all Saeco machines and can buy all spare parts, but send it to Canada from Sweden will be very expensively.



    Hope you can find the spare part and get your machine to work again.

    /Mirran

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Use some adhesive solution to attach it instead of trying to thread it again which wont be stiff.

Posted on Aug 12, 2008

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