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Faxes coming in sideways

When we receive a fax it comes in legal instead of letter so it is taking two pages.

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  • clarissabout Feb 05, 2009

    fax is coming out sideways

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1 solution that i can advice you is that there is a fax setting ( in the fax parameter setting - function 7 - 4) which is about auto reduce all incoming fax to a4 or letter size.

Posted on Aug 22, 2008

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When receiving large faxes, it prints a blank page (numbered in succession though on the top as __ of __) in between each page of the fax. How do I stop this?Canon LaserClass 9500 -- When receiving l


What size paper is set as default on your end? If legal size, that may be why. Also- how quiet is the telephone line? If it is getting interference from a close proximity flouorescent light, or just noisy, it may be the noise being interpretted as a new page break.

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This document explains the different results obtained when using or not using the Automatic Reduction (or Auto Reduction) Feature. The following issues usually result when the Automatic Reduction feature is not set correctly:
  • Faxes printing too small
  • Faxes printing on more than one page
  • A blank page ejecting between each printed fax page
This feature can be turned ON (the default) or OFF from the Advanced Fax Features menu. The two main purposes of the Auto Reduction feature
  • Fits a received fax page onto the paper size loaded in the paper tray and selected in the paper size setting of the Basic Fax Setup. For example; if letter size paper is loaded in the paper tray and selected in the fax settings and a legal size document is received, each page will be reduced and printed on one letter sized paper.
  • Allows the addition of the fax header margin at the top of every printed fax without extending the fax onto another page. The fax header is printed at the top of every fax received with identifying information about the fax sender. Since this increases the overall page length, the page must be reduced to fit onto one page. Auto reduction slightly shrinks the fax as it is received so the entire page will print on one piece of paper even though a top margin is allowed for the fax header.

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Change your faxes DEFAULT font size to a lower setting... lt us know if it still does the same thing for the same amount of characters

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If its not constant its probably on there end. Does it happen with any other party. Lawrence

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