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Acer 7720g wont accept password

Hello,
I have a brenad new acer aspire 7720g laptop that crashed when I was downloading a game.I have tried alt f10 when rebooting and it comes up with password option but it wont accept it ,when I know it is the right password.
I have tried acer technical support but they are not quick in replying
Thanks garry

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You can try to restart the computer in safe mode by tapping F8 key at the startup of computer and then try ro login to safe mode as ADMINISTRATOR......
Then right click on My Computer and click on manage......then go to groups and select your username there and try to change the password.......
It should work....and if not then REINSTALL WINDOWS......

Posted on Aug 13, 2008

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Posted on Jan 02, 2017

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