Question about Konica Minolta magicolor 2300DL Laser Printer

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Magicolor 2300DL 17H fatal - labels stuck in printer

Hi - have the above printer and error message.
have been printing labels in this with no problem, up until now!
printer picked up A4 sheet when has come out thru the other side half the labels are missing and error message appears.
help!!

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  • wikoliale Aug 21, 2008

    code 17H on my printer

  • Anonymous Oct 08, 2008

    what is a 17h fatal error?

  • Anonymous Mar 27, 2014

    Half printed A4 sheet still in printer. How can I remove it.

    Thank you

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This happened to me last week. A label (or part of it) has adhered to the belt inside the printer. It's an easy fix. Turn off printer and open the side door. Remove waste toner bottle. Lift blue handle in direction of arrow to 11 o'clock position to release belt unit. Carefully remove OPC drum by pressing and pulling handle as shown by little graphic (try not to leave this drum in lighted area and don't touch green drum with fingers). Next, remove two chrome thumbscrews (may have to use slotted screwdriver) on either side of belt unit, then pull out belt unit and inspect to find stuck label. You can rotate belt easily. I removed stuck label and then cleaned glue residue with Elmer's Sticky Out ( a citrus product with no solvents) and a soft cloth. Clean thoroughly and replace belt unit, replaced thumbscrews, OPC drum, and finally, the Waste Toner bottle. Close door, turn on printer and test.

Neil

Posted on Oct 09, 2008

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1 Answer

Fatal Error 17H


Hi

Thanks for using FixYa. Error 17H means rack rotation failure. While replacing toners, one of them might not be sitting right and due to this cause, the cartridge is stalling the rotation of the rack. You need to remove all of the toners installed by selecting the properties of the printer. After that select "install toner" and reinstall all of them. Check for any physical damage on anything around the toner rack or a small piece of paper jammed in the right hand side of the toner rack.

Please do accept the solution and revert for further assistance.


Thanks
Rylee

Jul 23, 2009 | Konica Minolta magicolor 2300DL Laser...

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Service Call: 17H Call Technical Support


refix ink cartridge and check there is not paper jam .

Apr 21, 2009 | Konica Minolta magicolor 2300DL Laser...

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FATAL ERROR


your printer is laser printer change toner cartridge right,
you may try
1) Open the front door and remove the toner cartridge.
2) you will see a small round hole near the colour toner cartridge
3) hold a screwdriver in that hole and the carousel will rotate freely. 4) Move the carousel round and remove each one of three cartridges at a time.
set back all cartridge close door.

Jan 29, 2009 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Where are the toner cartridges in magicolor 2300 dl


FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing
rack rotation

open door, remove waste toner box then you have to find a small switch in left side and push it wit screwdriver or something, then you can rotate the toner rack manually. then install the waste toner box again and power up printer.

Sep 01, 2008 | Konica Minolta magicolor 2300DL Laser...

3 Answers

Fatal error 17H


FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing rack rotation

<Remedy>

Electrical components for detection of the malfunction
Rack motor (M2)
Rack clutch (CL1)
Rack home position sensor (PC4)
Master board (PWB-A)
Controller control board (PWB-P)

Rather than try to explain in more detail i can forward you the service manual (4.17mb) if you update with an e mail address

Jun 05, 2008 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Fatal Error 21H


FATAL ERROR CODE 21H / SERVICE CALL 21 TRANS DET SENS: Malfunction of the OHP detecting sensor

check the OHP detecting sensor (PC3A) (it's at the front above the waste toner sensor pc6)

May 22, 2008 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Minolta 2300 dl laser printer fatal error 17H


had printer for approximately 2 years. Used daily in office setting. today the printer tried to print, then just stopped and it said fatal error 17H in the window. We cleared paper jam and rebooted, gives the same error message. Anything we can do?

Apr 14, 2008 | Konica Minolta Magicolor 2530 DL Laser...

1 Answer

Fatal error 17H


Try going through each toner cartridge again. The error is linked to incorrect rotation usually caused by badly seated toner cartridges.
Chris

Dec 06, 2007 | Konica Minolta magicolor 2300DL Laser...

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