Hi my HP failed to restore factory settings and now will not start, an error page come up at the begining "windows failed to start, a recent hardware or software change might be to cause". it...
Try booting into safe mode. press F8 immediatly after the logo screen disapears when you start up your computer. see if you can get in that way. if you are able to get in try using a restore point. sometimes this is caused by software that requires making system changes such as office when it creates the "one note printer option" you can try using "msconfig" from the start>accesories>run then typing msconfig then hit enter. under general tab select " selective start up and uncheck everything but "use original boot configuration. then under boot tab uncheck everything. reboot and see if you can get in. otherwise you are going to have to contact HP. if you have changed or upgraded the video or sound card this might happen as what the factory restore actually does is completly erase, format and copy (not install) a pre-installed windows installation from an image located on a recover partition. if you have infact replaced or upgraded anything ( other than Hard drive this will not cause your problem) remove them and do restore again. then after successful factory reset reinstall one, install drivers, reboot make sure works then install other, rinse and repeat.
Nov 04, 2010 |